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I am using cordova-plugin-purchases in my App. I’ve noticed many “Had their subscription of  vetcalculators_monthly_android:vetcalculators-monthly-android cancelled due to a billing error” comments in my sandbox testing recently. (Also in iOS). I’ve not changed anything in my code and wondering why this is happening. 


Also, I am wondering if there is a way to access this particular revenuecat info from within the App using the SDK or API:
 

{
  "app_id": "app2c0d07f6dd",
  "app_user_id": "$RCAnonymousID:420b573c1e75455aae4bc433fea3979f",
  "cancel_reason": "BILLING_ERROR",
  "country_code": "US",
  "currency": "USD",
  "entitlement_ids": t
    "monthly"
  ],
  "environment": "SANDBOX",
  "event_timestamp_ms": 1681342243670,
  "expiration_at_ms": 1681342232285,
  "is_family_share": false,
  "offer_code": null,
  "period_type": "NORMAL",
  "price": 3.99,
  "price_in_purchased_currency": 3.99,
  "product_id": "vetcalculators_monthly_android:vetcalculators-monthly-android",
  "product_price_in_purchased_currency": 3.99,
  "purchased_at_ms": 1681341932285,
  "store": "PLAY_STORE",
  "takehome_percentage": 0.85,
  "transaction_id": "GPA.3312-7901-2044-43947..5"
}

Specifically listening for “cancel_reason”: “BILLING_ERROR” so i could alert the user if this happens. 

Hello,

It’s normal for Apple and Google to create billing issues during testing. This is a way for them to help you test your error handling. However, you should be getting some successful purchases. If you are not, there is probably a configuration error somewhere in App Store Connect/Google Play Console, RevenueCat, or your local development project. Without more details it’s difficult for me to help.

There is a billing_issues_detected_at property in our API that you can use to see if the current subscription is experiencing billing issues. In the SDK you would use billingIssueDetectedAt (iOS) and billingIssueDetectedAt (Android).

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