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I am testing the purchases of subscriptions for both ios and android and receiving webhook notifications to my backend in order to update the subscription status of a user. Android works really well, every time i purchase a subscription, a renewal process happens or cancel/expiration, the events are received by revenuecat in real time and webhook requests are sent instantly. For IOS however for some reason it has a big lag. For example i renew a subscription directly from the app store, and revenuecat has not received the event not even 5 minutes later. Every time a renewal event occurs it’s delivery time is usually 3-5 minutes later then the purchase date in the request. Also the time window between renewal seem to not correspond with the time set in the appstore settings. For example if i set 5 minutes between renewals, sometimes is 5 minutes sometimes is 10 minutes between two renewals.

Has anyone encountered this problem in ios sanbox environemnt? Is it the same for production also?

Hi, the lag can be in part be due to the sandbox environment, but this can be reduced by enabling Apple Server Notifications if you haven’t already, see here: https://www.revenuecat.com/docs/apple-server-notifications

In regards to the renewal times, this depends on the duration of your subscription as sandbox’s accelerated renewal time is determined for each. If it is 1 week or 1 month, the renewal time will be 5 minutes in sandbox, but if it is 3 months then the renewal time will be 10 minutes. minutes: https://www.revenuecat.com/docs/google-play-store#working-with-subscriptions

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