I think you should config StoreKit file and certificate… to test in simulator or real device associated with Xcode… 

Hi @Mael,

The above advice is good - using the StoreKit config file can help to diagnose where the issue is stemming from. If you are able to test with a config file, then it shows us that your set up between Xcode and RevenueCat is working. That would narrow it down to the connection between XCode/RevenueCat and the App Store - the bundle id not matching, the product identifiers not matching. If you are able to import all of your subscriptions without issue and all your products are in the ready to submit state, then I’d check out your Paid Applications Agreement and your tax forms to make sure that they are all signed and nothing has quietly expired. 

Hello! I’m facing the same issue, I think I know what’s going on, but not sure how to resolve it. 

• Everything works well in my debug builds (login, logout, fetching & purchasing), with a manually attached Storekit file and a sandbox signed in user.
• However, when I run a “released version” on my phone, without a sandbox account, I get the same error as @Mael is seeing. 
• Some additional info: This is the first version of my app (3.10) that has IAP. Last version submitted was 3.03 without IAP.
• So, when i go to AppStoreConnect it seems like I still need to attach these  new subscriptions/products to my build and get approved by Apple. 

Question, am I seeing the error because these subscriptions have not yet been approved by Apple? Hence the app is unable to find these products when I run the release build on my device directly? If so, do I have to wait for apple to approve my app before i can test the “release version” on my device?

---

Here’s the error for reference:

“ERROR: Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)

There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). 

More information: https://rev.cat/why-are-offerings-empty

ERROR: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). 

More information: https://rev.cat/why-are-offerings-empty”

Thanks a ton,

Siddhant

Did you create a duplicate of your scheme? because in sandbox you are using StoreKit file, but in TestFlight you should use the scheme where you are not using StoreKit and “cer” file… Also be sure you have complete agreements in AppleStore Connect and add bank account and tax information...

I found the solution at the end of three days.

Every subscription was only active for Germany, and we kept getting this error when a device registered in the UK downloaded it from the app store.

If you can't solve it despite all instructions, make sure to check this situation as well.

make sure all countries are available.

Hi, guys! 

  Same error here.

  About your suggestions or questions:

• "then I’d check out your Paid Applications Agreement and your tax forms to make sure that they are all signed":
  • I did that and all Paid Applications Agreement and tax forms are Ok, active or completed (Mexico)
• "make sure all countries are available."
  • All available here. 
• "am I seeing the error because these subscriptions have not yet been approved by Apple?"
  • No. I sent to approve and the reviewers expected all running ok. So, it is supposed to work because the testers were expecting that.

Some details:

• Phisycal device: iPhone 14 Pro.
• using Flutter PaywallView: 

PaywallView(

      offering: _offerings?.current!,

      displayCloseButton: true,

      onDismiss: () {...

• Before I tested with manually configuration on RevenueCat. Now, I put the storeKit key and I got the same error. So I rule out the possibility of it being due to having or not having the storekit key configured

  Do you have some other idea what can I do to fix that? 

  I thank you in advance for your help

Same issue, since iOS 18.0

I am also having this issue . but it was working fine earlier , 

but after my apple developer license expired and i renewed .. after that i am getting this error .. any idea

Hello, same issue here, only these OS versions seem to be affected:

Any idea about how to resolve this issue ?

Hey @ajith-joseph-6ca589,

There’s a lot of great advice in the above thread, but you can also check out this guide of common causes for this issue: 

Another important thing to note - if the issue does turn out to be the Paid Applications Agreement or an unsigned/expired tax form, it can take up to 24 hours for the error to clear even after the Agreements or form are signed. This is a limitation on Apple’s side, similar to new product propagation time. 

@kaitlin I’m having the same issue. Didn’t touch my configuration in any capacity, has been working fine for a year, and now suddenly SOME customers are telling me they can’t start a trial. I think the issue must be something on the RevenueCat side.

(side note: how do I change my username? Mis-clicked and now I’m stuck with this one :D)

I resolved my issue , after i renew my apple developer license , one of my license agreement was expired , nd i havent noticed that. i accept that , after few hours it was fixed automatically

Dev agreement signed three days ago, issue persists. Touched nothing in the configuration, which has been working fine for years. Am out of things to try, and have had no trial starts during the past three days (as opposed to some during the days before, and some users saying they’re getting an error) which means that it is now affecting ALL users.

FOUND THE ISSUE: There seems to be a bug in the latest version of the RC package. Downgraded it and now it works.