Question

Got Empty Products trying to integrate with Play Store

  • 14 July 2022
  • 1 reply
  • 91 views

Badge +2

My android app is already published in production track and I still cant manage to retrieve offerings. The ids on RevenueCat are identical to the ids in Play Store, they acre active and i’ve waited more than 36 hours.

 

Here is the log:

D/[Purchases] - DEBUG(14514): ℹ️ Vending Offerings from cache
D/[Purchases] - DEBUG(14514): ℹ️ Checking if cache is stale AppInBackground false
D/[Purchases] - DEBUG(14514): ℹ️ Offerings cache is stale, updating from network in foreground
D/[Purchases] - DEBUG(14514): 😻 Offerings updated from network.
D/[Purchases] - DEBUG(14514): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A2ac7bf44a8bd48f192ec7584b895dcab/offerings
D/[Purchases] - DEBUG(14514): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A2ac7bf44a8bd48f192ec7584b895dcab/offerings 200
D/[Purchases] - DEBUG(14514): ℹ️ Requesting products from the store with identifiers: prazosprocessuais-planobasico-teste1, teste_10_coins
D/[Purchases] - DEBUG(14514): ℹ️ Products request finished for prazosprocessuais-planobasico-teste1, teste_10_coins
D/[Purchases] - DEBUG(14514): 💰 Retrieved skuDetailsList:
D/[Purchases] - DEBUG(14514): ℹ️ Requesting products from the store with identifiers: prazosprocessuais-planobasico-teste1, teste_10_coins
D/[Purchases] - DEBUG(14514): ℹ️ Products request finished for prazosprocessuais-planobasico-teste1, teste_10_coins
D/[Purchases] - DEBUG(14514): 💰 Retrieved skuDetailsList:
D/[Purchases] - DEBUG(14514): ℹ️ App backgrounded
D/[Purchases] - DEBUG(14514): ℹ️ No subscriber attributes to synchronize.
D/[Purchases] - DEBUG(14514): ℹ️ App foregrounded
D/[Purchases] - DEBUG(14514): ℹ️ Checking if cache is stale AppInBackground false
D/[Purchases] - DEBUG(14514): ℹ️ PurchaserInfo cache is stale, updating from network in foreground.
D/[Purchases] - DEBUG(14514): ℹ️ Checking if cache is stale AppInBackground false
D/[Purchases] - DEBUG(14514): ℹ️ Offerings cache is stale, updating from network in foreground
D/[Purchases] - DEBUG(14514): 😻 Offerings updated from network.
D/[Purchases] - DEBUG(14514): ℹ️ Updating pending purchase queue
D/[Purchases] - DEBUG(14514): ℹ️ No subscriber attributes to synchronize.
D/[Purchases] - DEBUG(14514): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A2ac7bf44a8bd48f192ec7584b895dcab
D/[Purchases] - DEBUG(14514): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A2ac7bf44a8bd48f192ec7584b895dcab 304
D/[Purchases] - DEBUG(14514): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A2ac7bf44a8bd48f192ec7584b895dcab/offerings
D/[Purchases] - DEBUG(14514): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A2ac7bf44a8bd48f192ec7584b895dcab/offerings 304
D/[Purchases] - DEBUG(14514): ℹ️ Requesting products from the store with identifiers: prazosprocessuais-planobasico-teste1, teste_10_coins
D/[Purchases] - DEBUG(14514): ℹ️ Querying purchases
D/[Purchases] - DEBUG(14514): ℹ️ Products request finished for prazosprocessuais-planobasico-teste1, teste_10_coins
D/[Purchases] - DEBUG(14514): 💰 Retrieved skuDetailsList:
D/[Purchases] - DEBUG(14514): ℹ️ Requesting products from the store with identifiers: prazosprocessuais-planobasico-teste1, teste_10_coins
D/[Purchases] - DEBUG(14514): ℹ️ Products request finished for prazosprocessuais-planobasico-teste1, teste_10_coins
D/[Purchases] - DEBUG(14514): 💰 Retrieved skuDetailsList:
D/[Purchases] - DEBUG(14514): ℹ️ Cleaning previously sent tokens
D/[Purchases] - DEBUG(14514): ℹ️ Tokens already posted: []
D/[Purchases] - DEBUG(14514): ℹ️ Saving tokens []
D/[Purchases] - DEBUG(14514): ℹ️ Tokens already posted: []
D/[Purchases] - DEBUG(14514): ℹ️ Vending Offerings from cache
D/[Purchases] - DEBUG(14514): ℹ️ Checking if cache is stale AppInBackground false
 


1 reply

Userlevel 1
Badge +2

Hi Marcos, thanks for reaching out! Sorry to hear about the trouble you’re having. It sounds like you already checked our post here with standard troubleshooting steps. As a next step, it may be worth while to scan through this tag in the community to see if the ways other developers have solved this issue might do the trick for you as well.

But if you’re still experiencing this issue and the other solutions don’t do the trick for you, please reach out to support@revenuecat.com and we’ll try to do some more detailed troubleshooting with you.

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