Question

Error Domain=RevenueCat.BackendErrorCode Code=7110

  • 29 March 2023
  • 3 replies
  • 99 views

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Hello,

I’m getting 7110 error on sandbox environment(IOS and Android) for 10+ hours. I did not change any code.

can you inform me about this issue.

LOG : 

Error Domain=RevenueCat.ErrorCode Code=16 "There was an unknown backend error. Internal server error" UserInfo={readable_error_code=UNKNOWN_BACKEND_ERROR, source_function=convertUnsuccessfulResponseToError(), NSUnderlyingError=0x281a50a20 {Error Domain=RevenueCat.BackendErrorCode Code=7110 "Internal server error" UserInfo={rc_backend_error_code=7110, NSLocalizedDescription=Internal server error}}, source_file=RevenueCat/HTTPClient.swift:410, rc_backend_error_code=7110, rc_response_status_code=500, NSLocalizedDescription=There was an unknown backend error. Internal server error}

 


3 replies

Userlevel 3
Badge +7

Hi @Hakan K. ,

We reserve community questions for general issues, comments, or inquiries. Since there may be sensitive user information needed to resolve this issue, it will be more effective to escalate this to our internal ticketing system where we can get more information.

If you haven't yet resolved your issue, can you open a ticket in our dashboard, and include a link to this post? You can submit a ticket here: https://app.revenuecat.com/settings/support

Badge +4

@Yousef @Hakan K. Any updates on this issue? We are getting the same error in production. 

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Any updates on this issue? We are getting the same error in production. {code: 7110, message: Internal server error.} like this.

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