+5Hi.
I granted a sandbox user access to an entitlement, but I see this action only on on the “Overview” (“Sandbox data” disabled) tab.
Going to tab “Customers” > “Sandbox”, I see an older grant in the “Last Purchase”, but not the last one.
Analyzing the “Customer Profile”, I also don’t see my last grant.
What do I miss?
Best answer by Haley Pace
Hi, granted entitlements are considered production purchases which is why you need to view the production data of the customer to see them. The reason why sandbox data isn’t enabled by default for users with test purchases is because users in RevenueCat can have both sandbox and production purchases.
+5On “Customer Profile”, I needed to uncheck the “Sandbox data” button.
After that, I see the granted entitlement(s).
Since subject user is a tester, I assumed that “Sandbox data” should be enabled.
Hi, granted entitlements are considered production purchases which is why you need to view the production data of the customer to see them. The reason why sandbox data isn’t enabled by default for users with test purchases is because users in RevenueCat can have both sandbox and production purchases.
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