How to switch apps from one collaborator to another

Question

I added a collaborator (a team member) and he added a bunch of new apps that we would like to use.

Unfortunately the newly added apps do not show up on our main admin account.

Any way to have those apps show up on my main admin account?

What we tried:

Tried to add collaborators from the other apps and it asked the collaborator to upgrade

Any suggestions welcome!

icon

Best answer by ryan 7 September 2021, 19:55

ryan · Accepted Answer

Hi! There isn’t a way to switch apps between accounts currently, the collaborator that added those apps would be the “owner”.

You can change the account email address, but it would have to be to an email that isn’t already in-use.

The other option, if the apps aren’t live yet, are to re-create them under the correct “owner” account.

Sign up