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Question

Customer Center subscription issue

  • December 8, 2024
  • 2 replies
  • 34 views

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I’m using RevenueCat and logging into RevenueCat on each device with their Firebase Auth UID. The subscriptions work, and it transfers premium features without having to restore purchases. When I use the Customer Center though, it says I don’t have any subscriptions, restoring does nothing, and refunds/changing plans don’t work.

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2 replies

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  • RevenueCat Staff
  • 586 replies
  • December 11, 2024

Hi, our Customer Center currently only works with our purchases-ios SDK version 5.5.0 and up. Can you make sure that your SDK is a supported version? And what version of the Customer Center are you using – we recently updated to 5.13.0 with additional functionality and bug fixes so I recommend you upgrade and see if this fixes what you are seeing.


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  • Author
  • New Member
  • 3 replies
  • December 11, 2024

Yes, I am using 5.13.0


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