Unable to fetch offerings on andoid - is it related to open/closed track review?

Hey there 👋 Thanks for posting!

This is a question that has been asked before. I think you’ll find the answer from this post useful: 

• Why are offerings or products empty?

I have reviewed the provided link many times and have resolved issues I had before. But it does not answer the questions i asked above.

Questions being:

• I have created Closed and opened testing, but both are still in review. Is this what is causing the issue?

• Is the issue because I’m using android emulator?

Kind regards,

Jana

Apologies for the confusion. I don’t think it’s the review status or the emulator that is causing the issue. I suspect that the culprit could be the format of the product identifier.

Product identifiers with Google store will include a semicolon in the product identifier with the format of subscriptionId:basePlanId. Would you try again with the full product identifier gs_3999_1y_1w0:gs-premium-letna?

Hi Greenie,

Thank you for helping me. 

I was following these instructions: 

Where i only add entitlement id to my code and then call:

CustomerInfo customerInfo = await Purchases.getCustomerInfo();

if (customerInfo.entitlements.all[entitlementID] != null &&

customerInfo.entitlements.all[entitlementID]?.isActive == true) {

// do something

} else {

Offerings? offerings = await Purchases.getOfferings();

if (offerings.current == null) {

// offerings are empty, show a message to your user

} else {

// Check if the widget is still in the tree

if (mounted) {

...

The code is taken from the WeatherApp example.

My entitlement in the revenucat is set like this (the first one is for apple and the second one is for android):

And the subscription in the Google play console:

For some reason the code is fetching the products with only this identifier:

Requesting products from the store with identifiers: gs_3999_1y_1w0

I pass the entitlementID like this: 

CustomerInfo customerInfo = await Purchases.getCustomerInfo();

EntitlementInfo? entitlement = customerInfo.entitlements.all[entitlementID];

Nowhere in the code do I pass the identifier, as it is instructed in the video above.

Kind regards,

Jana

Hi Jana, I think this could be result of an older SDK version. Would you try upgrading the SDK? I believe your SDK version now is older. If you can upgrade it to 5.0.0+ for Flutter, you should be able to use Play Store product with base plans then.

Hope that helps.