Also to add to this question:
- Are both rc_trial_started_event and rc_initial_purchase_event sent, when Trial is started? Or is it only the trial one?
Hey @samo-bracic-bb,
User cancels the trial period: rc_trial_cancelled_event and rc_cancellation_event both, or just the trial one?
Just the `rc_trial_cancelled_event` will fire when a trial period is opted out of conversion.
User keeps the subscription after the trial period: rc_trial_converted_event and rc_renewal_event both, or just the trial one?
Just the `rc_trial_converted_event` will fire when the trial converts.
Are both rc_trial_started_event and rc_initial_purchase_event sent, when Trial is started? Or is it only the trial one?
You’re probably sensing a theme here, but just the `rc_trial_started_event` will fire here.
These are a good questions - MixPanel (and some other integrations, though not all) covers these trial period cases with a trial-specific event, where as Webhooks do not, and will use the general events for trial periods.
This is very helpful, I have one more question!
Do both `rc_trial_converted_event` and `rc_initial_purchase_event` fire at the same time when a user completes their trial and pays for the first time?
The definitions are:
Initial purchase: A new subscription has been purchased.
Trial converted: When an auto-renewing subscription product converts from a free trial to normal paid period.