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GDPR: should the customer history populated from the Firebase integration be deleted?

  • 26 May 2023
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Hi, 

In order to conform with GDPR, when a user deletes his account, should we also delete the data populated in Firestore by the RevenueCat extension i.e data populated in the “events” and “customers” collections?

For instance, I could easily delete “/customers/{app_user_ids}” documents but it gets tricky when I need to delete “/customers/{$RCAnonymousIDS}” documents because I would need to do a search in all these documents to target the ones that contain an “alias” to the app_user_id in question. Similarly, I would need to do the same for the “events” collection and i was wondering if I could avoid doing that and just not delete any of the data in “customers” and “events” collections and still comply with GDPR, could you please clarify?

 

Br, 
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Best answer by Haley Pace 31 May 2023, 23:43

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If you delete the user from RevenueCat in response to a GDPR delete request, you should probably delete that data from Firestore. The same goes for events. Please see here for RevenueCat’s policy on GDPR: https://www.revenuecat.com/gdpr/
 

For instance, I could easily delete “/customers/{app_user_ids}” documents but it gets tricky when I need to delete “/customers/{$RCAnonymousIDS}” documents because I would need to do a search in all these documents to target the ones that contain an “alias” to the app_user_id in question.

 Unfortunately I don’t know if there’s an easier way to look them up.

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