Subscription Active Hours After Expiration In Sandbox For Google Play Android

  • 4 May 2024
  • 1 reply

Badge +2

The title really says it all. Purchases.getCustomerInfo() shows an active subscription even though it expired hours ago. I even tried deleting the Sandbox customer in RC, but it still queries as having an active sub.

latestExpirationDate shows "2024-06-03T20:44:00.000Z”. Is there any way to prevent me from having to wait so long for this test sub stop showing as active?

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1 reply

Badge +2

Hi @zack-to-the-future - Would you mind filling out the support form here and adding the link to this post in the ticket? I’d like to look at the customer/ID you’re having issues with, but we shouldn’t share them publicly. Thanks!