Question

Sandbox subscription purchase isn't working, repeated login prompts

  • 4 November 2023
  • 5 replies
  • 63 views

Badge +4

Hello, 

 My Paywall created a successful subscription with Sandbox account earlier in the day, but now on “Subscribe”, I am getting prompted for AppleID and password and after successful log in and bell sound that indicates purchase was successful, I am back on the login screen, without new subscription purchase on the Sandbox dashboard. 


5 replies

Badge +5

Hi,

Exact same issue here, did you find a solution?

Badge +4

I am not able to replicate conditions that this happens. It started working properly after a while but when on new simulator, I get the same issue.

Badge +4

I ran into the issue when I was testing on my device but wasn’t using my Sandbox account. When I followed direction here to add Sandbox Test account to my device, everything worked correctly.

Badge +4

https://www.revenuecat.com/docs/apple-app-store

Userlevel 4
Badge +8

Hi, this could be due to using a simulator as well as the sandbox environment. I recommend testing with a physical device as using a simulator/emulator can cause issues. Let me know if this issue reproduces with a physical device.

Reply