Question

RevenueCat.OfferingsManager.Error error 1

  • 10 August 2022
  • 7 replies
  • 2240 views

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I think this was posted before and it is one of the most commen issues but I spent about a week but got nowhere with it.

What I have done:

  • Terms and condition via AppStore is all accepted
  • Paid and Free agreement are all good to go
  • Tax requirement are all good to go
  • Renewable Subscription is approved by apple
  • The app works fine with Configuration.storekit file for testing purposes 

But when we want to go live the following occurs all the time

 

DEBUG: ℹ️ GetOfferingsOperation: Finished

2022-08-10 17:06:20.809370+0100 [39243:2154986] [Purchases] - DEBUG: ℹ️ No existing products cached, starting store products request for: ["1637274019"]

2022-08-10 17:06:20.809459+0100[39243:2154856] [Purchases] - DEBUG: ℹ️ Serial request done: GET subscribers/$RCAnonymousID%3A0738ae9570e14463a4044d2762350199/offerings, 0 requests left in the queue

2022-08-10 17:06:20.842004+0100[39243:2154986] [Purchases] - DEBUG: 😻 Store products request finished

2022-08-10 17:06:20.842004+0100[39243:2154855] [Purchases] - DEBUG: 😻 Store products request request received response

2022-08-10 17:06:20.842332+0100[39243:2154855] [Purchases] - ERROR: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)

2022-08-10 17:06:20.842471+0100[39243:2154620] [Purchases] - ERROR: 😿‼️ There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).


7 replies

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At the higher level this occurs at the point that I’m trying to fetch offerings

 

Error Domain=RevenueCat.ErrorCode Code=23 "There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used

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More info after hours of trying….

 

 

More information: https://rev.cat/why-are-offerings-empty" UserInfo={readable_error_code=CONFIGURATION_ERROR, source_file=RevenueCat/OfferingsManager.swift:128, NSLocalizedDescription=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).

More information: https://rev.cat/why-are-offerings-empty, NSUnderlyingError=0x600003394780 {Error Domain=RevenueCat.ErrorCode Code=32 "SKProductsRequest took too long to complete." UserInfo={source_file=RevenueCat/ProductsFetcherSK1.swift:247, NSLocalizedDescription=SKProductsRequest took too long to complete., readable_error_code=PRODUCT_REQUEST_TIMED_OUT_ERROR, source_function=scheduleCancellationInCaseOfTimeout(for:)}}, source_function=handleOfferingsBackendResult(with:completion:)})

2022-08-10 18:53:56.180982+0100[52741:7243367] [Purchases] - ERROR: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)

Underlying error: SKProductsRequest took too long to complete.

2022-08-10 18:53:56.181151+0100[52741:7243027] [Purchases] - ERROR: 😿‼️ There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).

More information: https://rev.cat/why-are-offerings-empty

Subscription Log: There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).

More information: https://rev.cat/why-are-offerings-empty

2022-08-10 18:53:56.181365+0100[52741:7243027] [Purchases] - ERROR: 😿‼️ There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).

More information: https://rev.cat/why-are-offerings-empty

Subscription Log: There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).

More information: https://rev.cat/why-are-offerings-empty

2022-08-10 18:53:57.048189+0100[52741:7243349] [Purchases] - ERROR: 🍎‼️ Store products request failed! Error: An unknown error occurred

2022-08-10 18:54:00.848176+0100[52741:7243363] [Purchases] - ERROR: 🍎‼️ Store products request failed! Error: An unknown error occurred

2022-08-10 18:54:04.799194+0100[52741:7243349] [Purchases] - ERROR: 🍎‼️ Store products request failed! Error: An unknown error occurred

2022-08-10 18:54:04.799406+0100[52741:7243349] [Purchases] - ERROR: 😿‼️ callback not found for failing request: <SKProductsRequest: 0x600003d679a0>

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The issue was due to not setting the product id correctly. It worked just fine after that.

Badge +1

hey Afshin… how you solved that.. i have cross checked many times and i entered product id correct but still facing same issue. I am using simulator but i have added storekit certificate properly. 

Kindly help

Badge +1

This happens to me intermittently. But usually by the next day it’s working again. I believe I have everything setup properly. I don’t know why it happens. Maybe App Store Connect’s API goes down and therefore RevenueCat thinks I don’t have my products configured properly?

It happened to me last night. But today it’s working again.

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I get 

>[Purchases] - DEBUG: ℹ️ No existing products cached, starting store products request for:  ...

 

Even though my offerings request works when pushing a new archive to appstoreconnect & running it for the 1st time

It seems to ‘starting store products request for’ cached products I have from another app I have on revenuecat & appstoreconnect

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The same issues are happened.
I recreated StoreKit and RevenueCat project.

But there is no updated. Please help me asap.

🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)

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