Solved

None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.

  • 21 September 2022
  • 3 replies
  • 216 views

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I’m unable to fetch offerings.

The command:

Purchases.getOfferings()

Returns this error:

underlyingErrorMessage: There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.

I’ve followed the tutorials around, and all was working fine until I’ve upgraded my “react-native-purchases” package to version 5.0.2.

I’ve got an app in production with package version 4.5.2, and it works simply fine. The offering shows up, and the purchase gets completed.

Although when I run it with the 5.0.2 I’ve got no products.

In the upgrade process I’ve changes the authentication process to the new one:

Purchases.configure({ apiKey: pubKey, appUserID: null, observerMode: false, useAmazon: false });

 

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Best answer by Paulo Silva 23 November 2022, 14:47

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3 replies

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Hello

We are facing the same issue, did you manage to solve it some how?

After following these steps, I restarted my phone and it worked without error.

Badge +4

Hello

We are facing the same issue, did you manage to solve it some how?

Hi.
Yeah, solved it. Turned out I was using diferent package names. One on the Google Play Console and the RevenueCat project settings, and another one on the Android Studio/AndroidManifest.
So when I compiled to run on device (or emulator) they clash… silently!

 

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