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"No Products Registered" Error after updating to Purchases-iOS 3.12.7


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I updated my Swift dependencies in SPM from 3.12.4 to 3.12.7. After I update, I get the “no products registered” error below. Nothing has changed in App Store Connect or in RevenueCat. I don’t get any errors on 3.12.4

 

My phone is on iOS 15.0.2

 

2021-10-17 16:03:48.699413-0700 Anime Karma List[1086:198879] [Purchases] - ERROR: 🍎‼️ Error fetching offerings - Error Domain=RCPurchasesErrorDomain Code=23 "There's a problem with your configuration. There are no products registered in the RevenueCat dashboard for your offerings. To configure products, follow the instructions in https://rev.cat/how-to-configure-offerings.

More information: https://rev.cat/why-are-offerings-empty" UserInfo={NSLocalizedDescription=There's a problem with your configuration. There are no products registered in the RevenueCat dashboard for your offerings. To configure products, follow the instructions in https://rev.cat/how-to-configure-offerings.

More information: https://rev.cat/why-are-offerings-empty, readable_error_code=CONFIGURATION_ERROR}

Best answer by tina

Got it, I can try to reproduce this on my end and report it to the SDK team! Since you don’t have Offerings setup, you can ignore that error message. 

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10 replies

tina
RevenueCat Staff
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  • RevenueCat Staff
  • 338 replies
  • October 20, 2021

Hey @Alexander C 

Did you try creating a new sandbox account yet?


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  • Author
  • New Member
  • 4 replies
  • October 20, 2021

Hi Tina. Yes, my sandbox account in my iOS settings are unchanged. The weird thing is I’m able to subscribe using my test account but I still get this error.


tina
RevenueCat Staff
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  • RevenueCat Staff
  • 338 replies
  • October 21, 2021

Hi @Alexander C 

Does your RevenueCat app’s setting page have Offerings configured? If so, do you have products attached to it? Documentation for reference: https://docs.revenuecat.com/docs/entitlements#offerings 


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  • Author
  • New Member
  • 4 replies
  • October 21, 2021

Hi Tina, I do not have any offerings configured in RevenueCat. The way I have it configured is that I have two products (yearly and monthly subscription) associated with one entitlement (all access). My understanding is that offerings are optional. 

I just put in a dummy offering to see if this stops.

At a more fundamental level, I think it’s kind of weird for an optional thing to throw an error/warning when it’s not configured.


tina
RevenueCat Staff
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  • RevenueCat Staff
  • 338 replies
  • Answer
  • October 25, 2021

Got it, I can try to reproduce this on my end and report it to the SDK team! Since you don’t have Offerings setup, you can ignore that error message. 


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Hi Tina, I have the same issue starting couple of days ago. 

I do use offerings, didn’t change anything in my setup in the past days.

I get the same error as in this thread.


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  • New Member
  • 2 replies
  • December 10, 2021

Same thing for me.. using Flutter… it was working until a few days ago.. now its returning

 

"Error fetching offerings - Error Domain=RCPurchasesErrorDomain Code=23 "None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).
This could be due to a timeout, or a problem in your configuration."

 

Didnt change any configuration on RevenueCat or Apple...

This is very concerning… as we are about to launch our app…

Tks for any info...


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  • New Member
  • 2 replies
  • December 10, 2021

Deleted test user from phone, created new test user, reboot phone, added new test user. Working now!


tina
RevenueCat Staff
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  • RevenueCat Staff
  • 338 replies
  • December 13, 2021

Hey @Marius Iordache 

Can you try following the steps that Ricardo posted? If that does not work, can you open a new community post? Sometimes the same error message is due to a different reason, so we want to keep these issues separate. 


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  • Helper
  • 4 replies
  • June 3, 2022

We had same problem which only happens on our test iPhone with iOS15.02.

However when we updated the os to iOS15.5 today, the problem seems disappeared.


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