Question

Error: There is an issue with your configuration. Check the underlying error for more details.

  • 11 January 2023
  • 6 replies
  • 42 views

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Hey Everyone,

I have a problem, I get this Error when I try to fetch Products: 

Error: There is an issue with your configuration. Check the underlying error for more details.

This Happens with Android.

I tried to look up the problem but couldn’t find a specific solution. any help from anyone?

 

This is my code:

 


6 replies

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This error is not related to your code, instead your configuration. Can you send our SDK’s full debug logs of this so we can see the underlying error? Please see here for how to enable them: https://www.revenuecat.com/docs/debugging#section-debugging

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But I’m confused, the debugLogsEnabled is on the code and I still get the simple message, so what can I do?

Userlevel 1
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Internal ticket opened, will post here with solution

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Solved

Hi,

Exact same issue here. Any way to get some help? 😁

Userlevel 1
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This error is usually from product identifier mismatch or unsupported features of Google Play's new subscription model. You want to make sure your product ids match between Google Play and RevenueCat, that all your products are marked with the “Backwards compatible” tag, and that you only have one base plan per subscription. See here: https://www.revenuecat.com/docs/android-products 

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