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All my apps, built on FlutterFlow and live in production, were checked today. I found that all packages are not displaying, and there’s only a gray screen.


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Eight days ago, I could still see the subscription details without any issues. Please help me understand why this is happening. Has there been an update or change that could have caused this?"

Let me know if you'd like to add more details or adjust the tone!

 

2 replies

cody
RevenueCat Staff
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  • RevenueCat Staff
  • 501 replies
  • April 17, 2025

Hey ​@paul-vu,

It’s a little tough to tell what’s happening as FlutterFlow manages much of the RevenueCat SDK implementation, and we don’t have a whole lot of insight. It looks like to me like there may be issues with fetching products, which is a pretty common issue.

I’d recommend following our troubleshooting guide: https://www.revenuecat.com/docs/offerings/troubleshooting-offerings 

If you’re able to get debug logs from the apps, it might help point to what’s happening as well.


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  • Author
  • New Member
  • 3 replies
  • April 21, 2025

Thank Cody. 
I have find the issue: that is from APPLE - Paid Apps Agreement
They update the NEW agreement, But i don’t see the email. 
Now all the apps is work again. 


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