+4
Hi,
does anyone know how a real (paid) auto-renewable user subscription (e.g. 3 months * 30$ each 3 months) will behave on the users side (App Store / Play Store) when on the backend we give the same user a promotional access via RevenueCat in the middle of the subscription period?
Thanks in advance!
Best answer by ryan
View original
+9
Hey
Granting promotional access does nothing to the paid subscription - it will still be there and continue to renew, etc. and it doesn’t cancel the subscription.
If the promotional is granted for a longer duration than the subscription is active, the customer will retain access after their subscription expires (until the promotional expires).
+4
Still confused by this statement and granting promotional access:
Granting promotional access does nothing to the paid subscription
If I have a user that subscribes for $3.99/month and I grant them promotional access for 6 months, I am assuming they wouldn’t pay for those 6 months after the promo is granted. A clarification of what happens with the user’s payment would be helpful.
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