Question

webhook event when changing plans


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Hi,

 

I received  BILLING_ISSUE and CANCELLATION webhook event when I changed our subscription plan in the Manage Subscription page on iOS. (I changed my plan from monthly to yearly)

‘cancel_reason’ in CANCELLATION webhook  is ‘UNKNOWN’.

I received a PRODUCT_CHANGE webhook 1 minute after CANCELLATION

 

Why are these webhooks being sent?

 

I'm testing in a sandbox environment.


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