Hey, I get an error when I paste the JSON file in the Android app config.
. Do you have any ideas where I can read how to troubleshoot? they don’t have anything on their website (or I can’t find it)
You can find instructions on how to configure.troubleshoot the service credentials here.
Some common causes of this messages are:
* Having a wrong google package name
* Not waiting enough for the google permissions to propagate (notice that it can take up to 36 hours for google to enable the credentials once created)
* Not setting the correct permissions to the service account in google
i already following above steps and also waiting for 36 hours but not work for me
Userlevel 4
+6
Hi
Sorry to hear that your credentials have not yet validated. If you’re receiving an error, we have a troubleshooting guide here for each error you may see: https://www.revenuecat.com/docs/creating-play-service-credentials#error-handling
If it’s been over 36 hours but you’re not receiving an error, it would be best practice at this point to re-configure your credentials, as there’s a good chance that a step was missed or misconfigured. You can follow the guide linked above again, and we also have a helpful checklist which details each step that needs to be taken place between Google Play, Google Cloud, and RevenueCat: https://www.revenuecat.com/docs/google-play-checklists
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.