Hi there,
We tested importing a historical iOS user using the POST /receipts endpoint, passing just these two parameters:
-
app_user_id -
fetch_token(base64 encoded receipt)
The call was successful, and when we search for the user in the dashboard by App User ID, we can see their full subscription history and entitlement details correctly reflected in their Customer Profile.
However, this user is not appearing in:
-
Any Customer Lists (Active, Cancelled, etc.)
-
Revenue or MRR charts (even for All Time)
-
Trial/Active Subscriber counts
Is there something else we need to include in the payload for these users to be reflected in RevenueCat's aggregate reporting? We’re planning to import all historical users, so we want to confirm the behavior before running the full script.
Appreciate any guidance here — thank you!
