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Hi! I'm not seeing Stripe-generated purchases in Facebook.


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I've setup the Facebook and the Stripe integrations for my Android app, but the fb_mobile_purchase i setup as a target event doesn’t get any events. 

Best answer by tina

Hey @Tatiana Protasova!

It sounds like you haven’t collected the required device data before the purchase was made. RevenueCat will only dispatch events if we have the required info at the time of purchase. Docs for reference: https://docs.revenuecat.com/docs/facebook-ads#2-send-device-data-to-revenuecat To debug this I would take a look at your recent transactions and see if the required fields populate in the “Attributes” card of the customer page.

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2 replies

tina
RevenueCat Staff
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  • RevenueCat Staff
  • 338 replies
  • Answer
  • July 20, 2021

Hey @Tatiana Protasova!

It sounds like you haven’t collected the required device data before the purchase was made. RevenueCat will only dispatch events if we have the required info at the time of purchase. Docs for reference: https://docs.revenuecat.com/docs/facebook-ads#2-send-device-data-to-revenuecat To debug this I would take a look at your recent transactions and see if the required fields populate in the “Attributes” card of the customer page.


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Hi Tina! You are correct, we need to setup the RevenueCat to app to Facebook link first. Thank you for your help.


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