Question

Trying to purchase discounted offer price, but getting error. I have tried both SK1 and SK2 configuration

  • 26 September 2023
  • 1 reply
  • 18 views

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After tapping on purchase, I am getting this error. Currently, I am using TestFlight.


ERROR: 
:crying_cat_face::bangbang: The information associated with this PromotionalOffer is not valid.

 


1 reply

Userlevel 3
Badge +6

Hey @Mumair99 ,

 

This error is usually given when something is wrong with the promo offers configuration.

 

Another issue that could cause this would be that the account signed in is ineligible to use the promo offer. I recommend checking the configuration for the promo offer first, then testing it using a fresh sandbox account! 

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