Chart showing Avg days to Trial start

  • 6 December 2021
  • 1 reply

Userlevel 1
Badge +5

Is there a way to chart the avg number of days between an app install and trial start?

1 reply

Userlevel 6
Badge +8

Hey @Dani Waxman!

This isn’t available in our current charts, but I’ve went ahead and passed this along to the team as a feature request.

In the mean time and as a potential workaround you may be able to calculate this yourself by combining webhooks with our subscriber info endpoint. Example:

  1. User starts trial
  2. Webhook event INITIAL_PURCHASE with period type of TRIAL sent to your server:
  3. Check the user ID first_seen date:

From there, you could calculate how many days between when the user was first seen and when they made a trial start.