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  • 17 January 2024
  • 2 replies
  • 28 views

Badge +2

I can’t pass the App Store Reviews because of this error. I can't produce this case. But review team is keep sending me this. And I can’t pass the reviews for 3 days. On my side, everything works very well. 

 


2 replies

Badge +2

There is no way to fix it. Can anyone help me with this? I can’t pass the reviews

Userlevel 4
Badge +8

Hi, have you tried to reproduce this on your end and if you were successful, could you please enable and send debug logs for this (see here)?

If you are unable to and everything is working correctly when testing, then this might be due to the Apple tester’s unstable sandbox environment. Unfortunately if it is working on your end, there wouldn’t be much for you to change. Some developers facing this issue of being rejected have taken screen recordings of their app working and submitted that to their reviewer which has sometimes helped them pass. Aside from this, resubmitting your app is the only thing you can do. 

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