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Unknown error issue

  • 30 September 2021
  • 2 replies
  • 257 views
S
Badge +4

Hello,
Currently, we are working on app service with react-native.
An error like the log below occurs when loading the in-app purchase list on some ios devices.
What should I do?

 

15:37:49.368647+0900    hihi    [Purchases] - DEBUG: ℹ️ API request completed with status: GET /v1/subscribers/fOpYI3nO3vdfzyonIMQrqOa0QGOmL1L2s23UFo/w5cas8aXtJrhM69P3PtVdlorYqeLeRm5cW5Tcu/BdbqrhXw==/offerings 304


15:37:49.370990+0900    hihi    [Purchases] - ERROR: 😿‼️ Unknown error.


15:37:49.371349+0900    hihi    [Purchases] - ERROR: 🍎‼️ Error fetching offerings - Error Domain=RCPurchasesErrorDomain Code=0 "Unknown error." UserInfo={readable_error_code=UNKNOWN, NSLocalizedDescription=Unknown error., NSUnderlyingError=0x2829f7180 {Error Domain=RCBackendErrorDomain Code=7117 "Page not found." UserInfo={NSLocalizedDescription=Page not found.}}}
 

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Best answer by cody 1 October 2021, 23:02

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2 replies

cody
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Userlevel 6
Badge +8

Hey @skkim!

You app user ID contains multiple forward slashes ‘/’, which should not be included in app user IDs as it breaks the formatting of URLs- this is why the API returned the message ‘Page not found’ as it appears to be trying to find a different endpoint. I’d recommend removing these symbols from your app user IDs.

S
Badge +4

Hey @skkim!

You app user ID contains multiple forward slashes ‘/’, which should not be included in app user IDs as it breaks the formatting of URLs- this is why the API returned the message ‘Page not found’ as it appears to be trying to find a different endpoint. I’d recommend removing these symbols from your app user IDs.

 

Thank you for your reply

It works when changed valid app user id

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