I have issue with buying different subscriptions forĀ different users(different user IDās)Ā with same apple Id.
Getting error:Ā 
There is already another active subscriber using the same receipt.Ā
On dashboard I can see second purchase with first user id.
Subscriptions are in different subscription groups.
šæā¼ļø There is already another active subscriber using the same receipt.
The same issue with 2 apps on the same project in RevenueCat and 2 apps are been installed on the same idevice.
What is the solution please ?
thank for help
+3
Facing same issue. Has there been any updates?
Iām having this same issue. Has there been any updates?Ā
+1
Iām having the same problem.Ā
-
Login into app using account UserA
- Purchase
Purchases.purchaseStoreProduct(storeProduct)product - Subscribe successfully
- Log out of app
- LogIn back againĀ using account UserB
- When UserB buy new plan show error āYouĀ are currently subscribed to thisā
-
Show Error āThere is already another active subscriber using the same receipt.ā when useĀ
Purchases.restorePurchases()Ā
how to enable multiple usersPurchases.appUserIDbuy subscription with same deviceĀ
+1
Hello everyone, I caught such an error on the production environment. A couple of weeks ago there was a release without any errors. I downloaded the application in the app store, a user without any subscriptions makes a purchase and the error "There is already another active subscriber using the same receipt." Payment went through, but nothing was unlocked, only the restoration solved this problem.Ā Hope for help soon
Iām having the same problem. Did you find a work around other than transferring purchases?Ā Iām blocking transfers because my app only allows subscription through authentication, and one user isnāt supposed to have another account.Ā
Did you manage to solve your problem? How?Ā
+1
Hello everyone, I caught such an error on the production environment. A couple of weeks ago there was a release without any errors. I downloaded the application in the app store, a user without any subscriptions makes a purchase and the error "There is already another active subscriber using the same receipt." Payment went through, but nothing was unlocked, only the restoration solved this problem.Ā Hope for help soon
Iām having the same problem. Did you find a work around other than transferring purchases?Ā Iām blocking transfers because my app only allows subscription through authentication, and one user isnāt supposed to have another account.Ā
Hello everyone, I caught such an error on the production environment. A couple of weeks ago there was a release without any errors. I downloaded the application in the app store, a user without any subscriptions makes a purchase and the error "There is already another active subscriber using the same receipt." Payment went through, but nothing was unlocked, only the restoration solved this problem.Ā Hope for help soon
+3
HiĀ
Ā
Are you both also seeing this occur with subscriptions that are in different subscription groups?
+5
+1 on this issue. We were seeing this error with the legacy alias option on our V4 build. Problem was fixed upon switching to āTransfer PurchasesāĀ
Userlevel 4
+6
Hi
Ā
Are you both also seeing this occur with subscriptions that are in different subscription groups?
+3
Weāre also getting this having never seen this message before. Nothing changed our end.Ā Our transfer behaviour is still set to legacy and Iām not clear what the error could mean in that context.
+4
Hi
Userlevel 4
+6
Hey
Sorry to hear this is happening. Iām going to open up a ticket so that you can share a little more information with us. You should be receiving an email soon!
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