I have issue with buying different subscriptions for different users(different user ID’s) with same apple Id.
Getting error: There is already another active subscriber using the same receipt.
On dashboard I can see second purchase with first user id.
Subscriptions are in different subscription groups.
😿‼️ There is already another active subscriber using the same receipt.
The same issue with 2 apps on the same project in RevenueCat and 2 apps are been installed on the same idevice.
What is the solution please ?
thank for help
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Facing same issue. Has there been any updates?
I’m having this same issue. Has there been any updates?
I’m having the same problem.
-
Login into app using account UserA
- Purchase
Purchases.purchaseStoreProduct
(
storeProduct)
product - Subscribe successfully
- Log out of app
- LogIn back again using account UserB
- When UserB buy new plan show error “You are currently subscribed to this”
-
Show Error “There is already another active subscriber using the same receipt.” when use
Purchases.restorePurchases
(
)
how to enable multiple usersPurchases.appUserID
buy subscription with same device
![Shipped It Badge](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/00177be5-17f2-4400-bea7-87c75adea50f_thumb.png)
Hello everyone, I caught such an error on the production environment. A couple of weeks ago there was a release without any errors. I downloaded the application in the app store, a user without any subscriptions makes a purchase and the error "There is already another active subscriber using the same receipt." Payment went through, but nothing was unlocked, only the restoration solved this problem. Hope for help soon
I’m having the same problem. Did you find a work around other than transferring purchases? I’m blocking transfers because my app only allows subscription through authentication, and one user isn’t supposed to have another account.
Did you manage to solve your problem? How?
![Why Not Both? Badge](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/ccbc4ad2-bff5-4fe9-b65f-83bbced7a8ac_thumb.png)
Hello everyone, I caught such an error on the production environment. A couple of weeks ago there was a release without any errors. I downloaded the application in the app store, a user without any subscriptions makes a purchase and the error "There is already another active subscriber using the same receipt." Payment went through, but nothing was unlocked, only the restoration solved this problem. Hope for help soon
I’m having the same problem. Did you find a work around other than transferring purchases? I’m blocking transfers because my app only allows subscription through authentication, and one user isn’t supposed to have another account.
Hello everyone, I caught such an error on the production environment. A couple of weeks ago there was a release without any errors. I downloaded the application in the app store, a user without any subscriptions makes a purchase and the error "There is already another active subscriber using the same receipt." Payment went through, but nothing was unlocked, only the restoration solved this problem. Hope for help soon
![Strength In Numbers Badge](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/ad9785ad-84a4-4bde-98db-d0de530785fc_thumb.png)
Hi
Are you both also seeing this occur with subscriptions that are in different subscription groups?
![Strength In Numbers Badge](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/ad9785ad-84a4-4bde-98db-d0de530785fc_thumb.png)
+1 on this issue. We were seeing this error with the legacy alias option on our V4 build. Problem was fixed upon switching to “Transfer Purchases”
Hi
Are you both also seeing this occur with subscriptions that are in different subscription groups?
![Strength In Numbers Badge](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/ad9785ad-84a4-4bde-98db-d0de530785fc_thumb.png)
We’re also getting this having never seen this message before. Nothing changed our end. Our transfer behaviour is still set to legacy and I’m not clear what the error could mean in that context.
![Strength In Numbers Badge](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/ad9785ad-84a4-4bde-98db-d0de530785fc_thumb.png)
Hi
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