Sandbox testing with Play Store subscription gives Cancellation with Billing error

Hi @aris, if it’s happening consistently after exactly 1 renewal, then honestly I’m not too sure - have you tried this flow with different sandbox accounts?

RevenueCat just reports what the store says about the user’s transactions, so if Google says the subscription was cancelled, then that’s what we’ll indicate to you. Can you check the order ID for this transaction in Google Play Console > Order Management - does it list the subscription as cancelled? You can use the transaction ID you’re seeing in the RevenueCat webhooks to search for the order in the console.

@sundeep what can be done about this? it’s a total blocker for me publishing my app

Hi @aris, is this happening consistently when you test (cancelling after the first renewal), or only sometimes? I know that in sandbox it’s common for billing errors to be thrown occasionally just so you can test that scenario.