Solved

Customer breakdown on last seen platform version

  • 24 April 2023
  • 4 replies
  • 77 views

Badge +1

Hello,

I’m trying to get a breakdown on Last Seen Platform Version for customers so that we can make a well informed call on supporting older platform versions.

This data is visible on customer details UI but it’s not in the CSV file when I export. I also could not find an API to retrieve it using the API.

Is there a way to get this data?

Cheers,

Goksel

icon

Best answer by sharif 26 April 2023, 22:09

View original

4 replies

It would be of great help if we could have access to the last platform version from the API.

Badge +3

any updates on this?

Userlevel 5
Badge +9

Hello,

Unfortunately it’s not possible to retrieve this data currently. However, we’re working on addressing this use case in various ways, so I will pass this as feedback to the team. For now I recommend relying on whatever analytics App Store Connect and Google Play Console provide here.

Badge +2

It would be of great help if we could have access to the last platform version from the API.

Agreed, just been looking for a way to extract this data myself and ended up here. Most other data seems to be in the CSV export, but not iOS version currently. Please and thank you!

Reply