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Customer breakdown on last seen platform version

  • 24 April 2023
  • 4 replies
  • 77 views

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Hello,

I’m trying to get a breakdown on Last Seen Platform Version for customers so that we can make a well informed call on supporting older platform versions.

This data is visible on customer details UI but it’s not in the CSV file when I export. I also could not find an API to retrieve it using the API.

Is there a way to get this data?

Cheers,

Goksel

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Best answer by sharif 26 April 2023, 22:09

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4 replies

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It would be of great help if we could have access to the last platform version from the API.

Agreed, just been looking for a way to extract this data myself and ended up here. Most other data seems to be in the CSV export, but not iOS version currently. Please and thank you!

It would be of great help if we could have access to the last platform version from the API.

Badge +3

any updates on this?

Userlevel 5
Badge +9

Hello,

Unfortunately it’s not possible to retrieve this data currently. However, we’re working on addressing this use case in various ways, so I will pass this as feedback to the team. For now I recommend relying on whatever analytics App Store Connect and Google Play Console provide here.

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