I have created monthly and yearly subscriptions with the same level on appstore. In the app I first subscribe for monthly subscription and then I change the subscription from monthly to yearly in the app using Revenuecat react native library. After monthly subscription expires it changes to yearly correctly. When yearly is activated I change the plan again to monthly. Instead of changing the subscription back to monthly after yearly subscription ends in an hour it simply expires and the user is left without a subscription plan. Is it a limitation on Sandbox or an error? If I first subscribe to yearly and then change to monthly then after an hour it changes to monthly correctly. Highly appreciate if someone can provide any guidance on this issue.
Hi
Sandbox subscriptions will automatically be cancelled after up to 6 renewal times (this number is random), so perhaps that’s what’s happening here. Have you tried re-testing crossgrades on a fresh sandbox account?
This has happened to another developer using sandbox so it sounds like it’s just a sandbox quirk. Source:
+3
Thanks. I couldn’t find what’s causing the issue. Probably a sandbox quirk.
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