Question

Receipt is missing when trying to Purchase via TestFlight

Show first post

29 replies

P
Badge +3

Hi,

 

yes, signed in with a valid Apple account. The same account (and purchasing with it) works with another app where I built the App Store code myself.

 

The log just says: “Error while purchasing: This receipt is missing”. No other helpful info.

Products and offerings are loading fine, though.

P
Badge +3

@sundeep I just tried to re-setup any purchasing options and while I can see the offerings, the error ‘receipt is missing’ is still the same. I’m out of ideas and need advice - the sooner, the better.

 

Thanks,

Patrick

P
Badge +3 
default	17:27:32.930759+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ API request completed: GET /v1/subscribers/5278094C-0FF0-4B3A-9038-468AAE8B8FB1/offerings 304
default	17:27:32.930917+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ GetOfferingsOperation: Finished
default	17:27:32.930993+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Serial request done: GET subscribers/5278094C-0FF0-4B3A-9038-468AAE8B8FB1/offerings, 0 requests left in the queue
default	17:27:38.812907+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Vending Offerings from cache
default	17:27:40.669229+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.669337+0200	Body Measurements	[Purchases] - WARN: 🍎‼️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.669570+0200	Body Measurements	[Purchases] - ERROR: 🍎‼️ The receipt is missing.
default	17:27:40.669693+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.669817+0200	Body Measurements	[Purchases] - WARN: 🍎‼️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.670051+0200	Body Measurements	[Purchases] - ERROR: 🍎‼️ The receipt is missing.
default	17:27:40.670161+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.670274+0200	Body Measurements	[Purchases] - WARN: 🍎‼️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.670500+0200	Body Measurements	[Purchases] - ERROR: 🍎‼️ The receipt is missing.
default	17:27:40.670614+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.670727+0200	Body Measurements	[Purchases] - WARN: 🍎‼️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.670944+0200	Body Measurements	[Purchases] - ERROR: 🍎‼️ The receipt is missing.
default	17:27:40.671057+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.671169+0200	Body Measurements	[Purchases] - WARN: 🍎‼️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.671386+0200	Body Measurements	[Purchases] - ERROR: 🍎‼️ The receipt is missing.
default	17:27:40.671498+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.672743+0200	Body Measurements	[Purchases] - WARN: 🍎‼️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.672956+0200	Body Measurements	[Purchases] - ERROR: 🍎‼️ The receipt is missing.
default	17:27:40.673068+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.673178+0200	Body Measurements	[Purchases] - WARN: 🍎‼️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:27:40.673403+0200	Body Measurements	[Purchases] - ERROR: 🍎‼️ The receipt is missing.
default	17:28:05.576308+0200	Body Measurements	[Purchases] - INFO: 💰 Purchasing product from package 'de.trickbusch.bfc.BodyMeasurements.store.ChartsHistory.monthly' in Offering 'de.trickbusch.bfc.BodyMeasurements.store.ChartsHistory'
default	17:29:41.330902+0200	Body Measurements	[Purchases] - WARN: ⚠️ allowSharingAppStoreAccount is set to false and restorePurchases has been called. Are you sure you want to do this?
default	17:29:41.331454+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Found 3 unsynced attributes for App User ID: 5278094C-0FF0-4B3A-9038-468AAE8B8FB1
default	17:29:41.331511+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Unsynced attributes: ["$idfv": Subscriber attribute: key: $idfv value: 5278094C-0FF0-4B3A-9038-468AAE8B8FB1 setTime: 2022-04-15 15:16:36 +0000, "$idfa": Subscriber attribute: key: $idfa value:  setTime: 2022-04-15 15:16:36 +0000, "$ip": Subscriber attribute: key: $ip value: true setTime: 2022-04-15 15:16:36 +0000]
default	17:29:41.331568+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Force refreshing the receipt to get latest transactions from Apple.
default	17:29:49.991890+0200	Body Measurements	[Purchases] - DEBUG: ℹ️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:29:49.992006+0200	Body Measurements	[Purchases] - WARN: 🍎‼️ Unable to load receipt, ensure you are logged in to a valid Apple account.
default	17:29:49.992130+0200	Body Measurements	[Purchases] - WARN: 🍎‼️ App running in sandbox without a receipt file. Restoring transactions won't work until a purchase is made to generate a receipt. This should not happen in production unless user is logged out of Apple account.
default	17:29:49.992238+0200	Body Measurements	[Purchases] - ERROR: 🍎‼️ The receipt is missing.
default	17:29:49.992353+0200	Body Measurements	[Purchases] - ERROR: 💰 Product purchase for 'de.trickbusch.bfc.BodyMeasurements.store.ChartsHistory.monthly' failed with error: Error Domain=RevenueCat.ErrorCode Code=9 "The receipt is missing." UserInfo={source_file=RevenueCat/PurchasesOrchestrator.swift:666, source_function=syncPurchases(receiptRefreshPolicy:isRestore:completion:), readable_error_code=MISSING_RECEIPT_FILE, NSLocalizedDescription=The receipt is missing.}

 

P
Badge +3

I appended the complete log. The thing is, I am logged in with a valid Apple account (my main account) which works with purchases on the Watch in other apps.

 

I even get the success message via the purchasing overlay, but still the receipt is missing.

 

Any advice?

Reply


Terms & ConditionsCookie settings