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Question

Ignoring purchase request for already subscribed package error when trying to repurchase a consumable

  • 19 April 2024
  • 3 replies
  • 24 views
L
Badge

Hi there,

I am using Revenue Cat Paywalls to let my users purchase products. However if a consumable has been purchased before I am getting the error message:

  • Ignoring purchase request for already subscribed package

This is happening even though the purchase request is for a NON_RENEWING_PURCHASE which is not a subscription.

My app is written in Flutter and I am currently testing on Android before moving on to iOS. 

I have rechecked my product set up on the Google Play Store and they are not set up as subscriptions. These products are not set up with entitlements in RC, they only have offerings attached.

Can anyone help resolve this because at the moment my app doesn’t allow the repurchase of consumables which is obviously an issue.

 

3 replies

Ryan Glanz
Rank
Userlevel 3
Badge +8

Hi,

Happy to help here. Our SDK does consume all Android purchases by default, so this is unexpected. Can you confirm that you checked the “Multi-quanity” box in Google Play Console that allows the product to be purchased more than once?

Thanks!

L
Badge

Hi Ryan,

It wasn’t checked. But I have now checked it and tried again and it still comes back with the same error. Do I need to somehow reset it in Revenue Cat after making this change?

Ryan Glanz
Rank
Userlevel 3
Badge +8

Hi @lawrence-e2e55c, sorry I was mistaken, that is specifically for multiple transactions/purchase event, not for multiple transactions across time.

Can you open a support ticket so we can get some more info/a screenshot of how the products are setup in Google Play Console?

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