Can't see logs of error "There is an issue with your configuration. Check the underlying error for more details"

  • 14 January 2024
  • 1 reply

Badge +1

Hi there, i’m experiencing an error while retrieving Purchases.getOfferings, unfortunatly i can’t find a solution for now.


At the moment i’m just testing on Android and i can’t test on Apple for now.

I know that the errors might be many, but i can’t have access to this debug procedure as i’m using Thunkable.


Is there another way i can see the detailed error logs to better understand what the problem is?


I followed all the steps of all the procedures, i also have waited the google credentials to be activated, the name of the subscription is exactly the same in Google Play and RevenueCat.


Hope you can help

1 reply

Userlevel 4
Badge +8

Hi, for more detailed logging, you can set the log level to verbose instead of debug: I am currently helping here with a ticket internally and will update here with the resolution