Question

ASA attribution not working for one of our campaigns (works for everything else)

  • 2 May 2023
  • 1 reply
  • 33 views

Badge +4

We recently set up Apple search ad’s attribution through revenuecat and started testing new campaigns. For all of our campaigns except one the tracking has been great and super helpful. However for one of our campaigns that has been spending ~$75/day for the last two weeks there is zero data on it.. Very odd. Has anyone encountered something similar/have any solution ideas?


1 reply

Userlevel 4
Badge +8

That is longer than expected. I’m wondering if something went wrong with setting the token for the users? https://www.revenuecat.com/docs/apple-search-ads#2-send-attribution-token-to-revenuecat

 

I’d recommend opening a support ticket and we can take a more detailed look at your account: https://app.revenuecat.com/settings/support

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