Hi there.
Can two different users subscribe from the same device?
Hi there.
Can two different users subscribe from the same device?
Hi
Since the 2 app user IDs are using the same underlying app store account, RevenueCat will recognize that the receipt is already in use by another subscriber and throw this RECEIPT_ALREADY_IN_USE
error.
Copying the resolution for visibility:
The user will either need to log in as the App User Id that already owns the receipt or restore purchases to re-sync the receipt with their current account. We recommend checking out the 'Transfer purchases' restore behavior.
Hi
Thanks for your answer. I checked "Block restores" in RevenueCat settings. But I'm not getting an error in the test environment? Is this normal?
Hi @tina!
I have a quick question regarding this. If it is not possible for two accounts to buy from the same device, how come I’m able to do the following:
I get no error at all.
Thank you for your help in understanding this!
hi
i am using revenue cat in flutter ios for subscription.
i login the user make purchases and logout
but i get an error
[Purchases] - INFO: ℹ️ Logging out user hchchchc@jgj.com
[Purchases] - INFO: ℹ️ Log out successful
[Purchases] - INFO: ℹ️ Logging out user $RCAnonymousID:7d64edd4aa5d4b97a3b22bf2d23a389b
[Purchases] - ERROR: 😿‼️ LogOut was called but the current user is anonymous.
[VERBOSE-2:ui_dart_state.cc(209)] Unhandled Exception: PlatformException(22, LogOut was called but the current user is anonymous., {code: 22, message: LogOut was called but the current user is anonymous., underlyingErrorMessage: , readable_error_code: LOGOUT_CALLED_WITH_ANONYMOUS_USER, readableErrorCode: LOGOUT_CALLED_WITH_ANONYMOUS_USER}, null)
and again i login into another user and buy the same subscription it says you already subscribe this subcription
Hey
Are you restoring with RCAnonymousIDs? Two anonymous IDs should be aliased together.
Hey
I could not fully understand what you say. Users have both id(assigned by me) and RCAnonymousID.
Hi
Can you let me know your reproduction steps? e.g:
Can you also double check your app settings if you saved your changes when selecting the block restore option?
Hey
Yes, I checked. "Block restores" is checked.
Hi
I tried reproducing your steps in RevenueCat’s iOS sample app and I wasn’t able to reproduce your issue. I followed the same reproduction steps you described and when I tried restoring as the second logged in user, I received [Purchases] - ERROR:
There is already another active subscriber using the same receipt.
Can you try testing on a fresh sandbox account? You can also try testing with the sample app yourself, you would just need to change the constants in this file.
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