Question

RevenueCat not displaying iOS paid subscriptions in the Customer Dashboard

  • 10 July 2023
  • 1 reply
  • 24 views

Badge +1

Hello Everyone!.


I've implemented RevenueCat's subscription functionality in both my Android and iOS apps.

The Customer Dashboard in RevenueCat is currently showing the paid subscription information for my Android users accurately. However, it's not displaying any paid subscriptions for my iOS users.

 

I have verified that the paid subscriptions are working correctly for iOS users through the App Store and on their iPhones. The issue solely lies in the RevenueCat Customer Dashboard not showing the paid subscription information for iOS users.

 

Has anyone faced a similar issue or have any suggestions on how to resolve this problem? Your advice and insights would be greatly appreciated!

 

Thank you in advance!


1 reply

Userlevel 3
Badge +8

Hi,

I checked your server logs for iOS purchases and they look very abnormal. Do you have another in-app purchases SDK that could be interfering with RevenueCat?

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