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Third-Party Integrations

Get help with webhooks, third-party integrations, and attribution providers.

  • 421 Posts
  • 1,036 Replies
421 Posts
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Wolfgang DammNew Member
asked in Third-Party Integrations
Forwarding Android trial started events to mParticle fail with 400

We have setup the mParticle Integration to forward subscription event data to mParticle. Currently this fails for most of `trial_started` events originating on Android.Other events are reported successfully.Steps to reproduce:Opening our App in the Dashboard Select Analytics > mParticle from the left  Scroll down to “Recent Events”ExpectedAll requests are successful and return a status code of 2xx.Actual`trial_started` events originating on Android fail with a 400 status code.This is impacting our analytics stack heavily and a fast fix is highly appreciated. If you need further input from us let us know.

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ev_New Member
asked in Third-Party Integrations
Proper Facebook Ads Integration

Hello, I don’t have any conversion on facebook ads, even though the IDFA are sent to Facebook on Revenue Cat and the traffic only comes from Facebook ads.  I have read the docs but could not find a proper full example. Here is what I have done (swift).I have tested where to call FBSDKCoreKit.AppEvents.activateApp() (before or after ATT request) Option 1:@UIApplicationMainclass AppDelegate: UIResponder, UIApplicationDelegate, UNUserNotificationCenterDelegate { func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool { FBSDKCoreKit.Settings.isAutoLogAppEventsEnabled = false FBSDKCoreKit.AppEvents.activateApp() Purchases.automaticAppleSearchAdsAttributionCollection = true Purchases.configure(withAPIKey: "XXXXXXXX") Purchases.shared.collectDeviceIdentifiers() Purchases.shared.setFBAnonymousID(FBSDKCoreKit.AppEvents.anonymousID) if #available(iOS 14.5, *)

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tina
RevenueCat Staff
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Anthony HoangMember
asked in Third-Party Integrations
Disable integrations for Sandbox events

Hello,I’m currently integrating RevenueCat and making test purchases with and without StoreKit Configuration file using a sandbox account.But I noticed that these sandbox events are being sent to my integration partners. My MixPanel and AppsFlyer are reporting these events as revenue which I do not want, as I expect to do much more test buys in the future and this will mess up my OKRs. Is there a way to optionally disable these web hooks and integrations for sandbox events?

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sharif
RevenueCat Staff
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AntonNew Member
asked in Third-Party Integrations
Is it possible to have an Iterable integration with revenuecat so that we can send the trial_started_event and trial_converted_event to Iterable?

In the list of possible integrations I see Braze but not Iterable. What is currently the best way to send Revenuecat events to Iterable?

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jazmine
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TristanHelper
asked in Third-Party Integrations
Apple Search Ads Attribution

Hi, I’m a little confused about the Apple Search Ads attribution page in the docs:https://docs.revenuecat.com/docs/apple-search-ads It says that:On iOS 14.5+, you must be running the latest RevenueCat SDK and request authorization via the App Tracking Transparency framework before Apple Search Ads data can be collected by RevenueCat. However, my understanding is that for basic tracking (anonymised) using the new AdServices framework, this isn’t necessary. What’s the latest on this?

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bakuaNew Member
asked in Third-Party Integrations
Webhook test event doesn't have attributes

Hello, I am trying to set up a webhook integration with Zapier/Integromat that will send emails to unsubscribed users. These tools work the way you start setting up a webhook and then listen for data from RC. Once it receives call from RC it automaticaly builds a scheme to work with. However, RC test event doesn’t contain email and name attributes. Making it impossible for tools to build a scheme and work with emails and names. Hope this makes sense. Thanks,Jakub

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cody
RevenueCat Staff
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MartinNew Member
asked in Third-Party Integrations
SSO support?

Hi, Do you have any plans supporting Single Sign-On (or SSO) for example using Azure Active Directory? Thanks.Martin

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katiaMHelper
asked in Third-Party Integrations
Subscription events not sent to Segment

I am working on an app that already have RevenueCat integrated and working fine. I would like to send the Subscription events to Segment and from there export to another service. RevenueCat and Segment integration seams straightforward and I has "Enable sandbox events" checked.I am particular interested in the "Subscription Trial Converted" event. I can track them on RevenueCat/Segment/Recent Events view but not on Segment Debugger view.Is there something that I am missing? I appreciate any help.Tech spec:iOS 14+Purchases 3.12.2Segment 4.1.5

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Wolfgang DammNew Member
posted in Third-Party Integrations
Report subscription state as User Attribute to mParticle

We’ve recently started to use mParticle and like the seamless integration of events from RevenueCat to mParticle. There is however something missing. We want to know per user what there current subscription status is (unsubscribed, trial, subscribed). Right now we would need to implement a service that would ingest this data. Is there another way to get this directly into mParticle? Are there any plans to add this functionality to the integration?Thanks, Wolfgang

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Igor NovikNew Member
asked in Third-Party Integrations
RAW Data about my receipts

How can I get raw data about my receipts?

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sharif
RevenueCat Staff
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WesNew Member
asked in Third-Party Integrations
What is the delay SLA for webhook calls?

My app backend needs to add balance to my user’s account for each new subscription purchase, what is the delay before a new subscription is sent to my configured webhook?

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ryan
RevenueCat Staff
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ArtemNew Member
asked in Third-Party Integrations
FB app install events stop collecting after I integrated FB with RevenueCat

Hello,I integrated the FB SDK according to your documents and after the release I did not see AppInstall events in the FB Console.I assume this is because I disabled automatic FB event tracking and all RC sends is subscription events.I can't use the AppActivate event because it can't be related to ad campaigns.Can you explain if I might have made a mistake somewhere when linking FB and RC.

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FarazNew Member
asked in Third-Party Integrations
Renew events doesn't send to Slack?

I have disabled sandbox events in slack integration settings.

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sharif
RevenueCat Staff
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Uri
asked in Third-Party Integrations
AppsFlyer Integration Media Source param missing

Hi,I’ve configured RevenueCat & AppsFlyer as it should be, but still can’t see any Media Source params in events that RC sends to AF. I do see the value set by the app in the ‘Customer Profile’ page on RC, but but in event JSON which is sent from RC to AF they are still missing and AF thinks that it was organic purchase.Any idea whats wrong or what I’m missing? (iOS SDK) 

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ryan
RevenueCat Staff
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RosieNew Member
asked in Third-Party Integrations
Why do we have data discrepancies, even though Mixpanel uses RevenueCat events?

We use Mixpanel as our Analytics tool, which has RevenueCat events fired for trial start and trial convert. However, our number of trial starts and trial converts, as well as the revenue in the latter event do not add up to match the numbers in the RevenueCat dashboard.e.g.:May: Trial starts in Mixpanel = 1,573May: Trial starts in RevCat = 1,235^ this is a 21% difference... June: Trial converts in Mixpanel = 574June: Trial converts in RevCat = 521^ this is a 9% difference… The event is from the same source, as we use the Mixpanel in-app purchases integration from RevenueCat https://docs.revenuecat.com/docs/mixpanel I’ve used the data discrepancy article from RevenueCat, which doesn’t include the answer:  Any ideas why these are different? This is crucial for our OKRs and revenue tracking

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ConstantineNew Member
posted in Third-Party Integrations
Facebook Ads integration with macOS app

Hello,My goal is to buy ads on facebook and track if they eventually triggered installation and purchasing in-app subscriptions.I read a couple of other topics about how tracking works. It seems that fbAnonId is essential for precise tracking. However Facebook SDK doesn’t support macOS platform. How did you solve this problem?I guess there is an opportunity to have an embedded webview that loads their javascript SDK but it seems like an overkill and i’m not yet sure it will solve the problem.How do you track your macos advertising? 

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ryan
RevenueCat Staff
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Siro Andrea RoncadinNew Member
posted in Third-Party Integrations
RevenueCat Events doesn't showed in Facebook Ads Manager

Hi to everyone,I configured RevenueCat Integration with Facebook Ads following the official documentation. My goal is to track Trials and Purchases of an Auto-Renewable Subscription inside Facebook Ads Manager so I can check for every ad how much it converts.The problem is that events, according RevenueCat Dashboard, been sent successfully but inside Facebook Dashboard I can’t see any events.PLATFORM: iOS

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Oleksandr StepanenkoNew Member
asked in Third-Party Integrations
Subscriptions field in PurchaseInfo object

Hi, I have the following questionIn your documentation, under the Subscription Status tab, it clearly states that the subscriptions field is a collection (array) that stores Subscription objects within it. And this response I expect from the REST API. But as far as I noticed, making request to API "subscriptions" is an object that stores fields in itself - so it is not a collection. And this can be seen in the "Rest API endpoints" documentation where in the "Get or Create Subscriber" request the example "subscriptions" is just an object instead of a collection. Could you please clarify this inaccuracy for me? Because when I currently make a request to the API in "sandbox" mode, I also get the subscriptions{...} object instead of the subscriptions[...] array.Thanks in advance.

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sharif
RevenueCat Staff
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svenMember
posted in Third-Party Integrations
Facebook Analytics - is Facebook SDK required?

I’m continuing the discussion from spectrum here:@ryan your docs don’t make any distinction between iOS and Android when it comes to whether the Facebook SDK should be installed, so I assumed it had to be installed on both platforms. If not, that would be a great thing, as the SDK is huge.

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jazmine
jazmineDedicated Contributor
posted in Third-Party Integrations
Configured attribution integration but no events sent

 I've configured an attribution integration but no events are sent?The attribution integrations in RevenueCat (e.g. Appsflyer, Adjust, Branch, Facebook, etc.) require two steps to setup.The network specific attribution data needs to be sent to RevenueCat from within your app. This is done through Subscriber Attributes in the SDK. Refer to the attribution integration guides for the specific network to see which Subscriber Attributes need to be set and how to test this: https://docs.revenuecat.com/docs/attribution The integration needs to be configured in the RevenueCat dashboard for your app.If no events are being sent, you should check that step 1 above is set up properly for your app and the specific attribution network. Integration events will only be sent for users that have these attributes collected.If events are being sent but the data doesn't seem right, check out our post on Data Discrepancies. 

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jazmine
jazmine
jazmineDedicated Contributor
posted in Third-Party Integrations
Debugging Integrations

When integrations aren't working as expected, debugging can be challenging. This guide is designed to walk you through the steps you should take to identify what could be going wrong, and steps you can take to resolve any issues. Identifying the issueWhen debugging integrations, we usually hear about three categories of issues:No events are being sent from RevenueCat into third-party Only some events are being sent from RevenueCat into third-party All events appear to be sent, but the data in third-party does not match RevenueCatWe'll dig into each of these categories further in the sections below. Check that events are being sentThe first thing to check is if any events are being sent from RevenueCat into the third-party. This is easy to check in the RevenueCat dashboard under the integration settings for your app.Below every integration configuration, you'll see a table of Recent Events (example below).  (Tip: click on any event in the table to see the payload that was delivered)If y

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jazmine

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