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This test purchase was cancelled because it was not acknowledged.

  • 12 September 2022
  • 4 replies
  • 641 views

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I integrated Revenuecat successfully in my Flutter App. When I make a test purchase from the app it gives the following terminal error: 

D/[Purchases] - DEBUG(18782): 💰 kw_100_1y_1 - 
SkuDetails: {"productId":"kw_100_1y_1",etc...}
D/AudioTrack(18782): correcting timestamp time for pause, currentTimeNanos: 4563963963773 < limitNs: 4573594802304 < mStartNs: 4573694802304
D/[Purchases] - DEBUG(18782): ℹ️ Found 0 unsynced attributes for App User ID: 3oTDvlvRsiuuuuuuuuuuuu
I/System.out(18782): (HTTPLog)-Static: isSBSettingEnabled false
I/System.out(18782): (HTTPLog)-Static: isSBSettingEnabled false
D/AudioTrack(18782): correcting timestamp time for pause, currentTimeNanos: 4563963963773 < limitNs: 4573594802304 < mStartNs: 4573694802304
W/AudioTrack(18782): getTimestamp() location moved from kernel to server
W/[Purchases] - WARN(18782): ⚠️ Unable to start a network connection due to a network configuration issue: https://api.revenuecat.com/v1/receipts
D/[Purchases] - DEBUG(18782): ℹ️ API request started: POST /receipts
D/[Purchases] - DEBUG(18782): ℹ️ API request completed with status: POST /receipts 503
E/[Purchases] - ERROR(18782): 🤖‼️ There was a problem with the store.
I/flutter (18782): PurchasesErrorCode.storeProblemError


I get a confirmation email that it was a successful subscription then after few minutes, I get another email from Google play stating the following: 

This test purchase was cancelled because it was not acknowledged. You should ensure that all purchases are acknowledged so that they are not subject to refunds. For more information, see https://developer.android.com/google/play/billing/integrate#process.

 

Automatically After subscription
After 3-5 mins
Subscription product is shown normally
I can successfully make a test subscription but it doesnt show up in Revenuecat sandbox
In Google play subscriptions, it asks to go to the app to confirm the plan but when I go and click on subscription button again in the app it tells that I'm already subscribed
 

 

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Best answer by Miguel Carranza 6 October 2022, 16:22

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4 replies

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default observer = false, i changed true, i see this mail in my mail box, then i changed false(default is already false), after turning false i didn't see this mail in my email box, subscription renewed.

Userlevel 2
Badge +6

Hi Kwak,

 

According to the logs, you are getting 503s when posting the receipts, which means the credentials RevenueCat has are invalid (or have not been propagated yet). This will cause a failure trying to acknowledge. 

Badge +1

Same issue. Is there any solution?

Badge +5

Running into the same issue at the moment, did you figure out a solution?

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