SDKs

I realize this is similar to the post here, but was hoping to dig into it a bit more on why we are seeing this failure.We are seeing “The device or user is not allowed to make the purchase.” when attempting to call Purchases.getProducts() or Purchases.getOfferings() from our React Native app.  A few notes:We’re on React Native 0.63.  (I realize that the docs recommend 0.64 or newer, but it was my understanding that it should still work on this version). We’ve ensured that the emulator we are running has the Google Play Services SDK installed.  According to the AVD Manager, we’re using a fairly new Android version: Android 11.0 (Google Play Services) We are logged into an account on the emulator that is registered as a license tester on the G

Configured an iOS app for observer mode to run alongside our existing iOS storekit implementation.  After two subscription tests in Sandbox, no data appears in RC.  I seem to be missing something, but have followed the docs I find regarding observer mode.  I can see through device settings>app store>sandbox that the subscription test is active and my app behaves as such, so I know the sandbox transactions exist.  Thanks.

Hi there,I’ve been searching for a few days how to implement promoted in-app purchases in my app with RevenueCat. My environment:RevenueCat SDK version is 3.12.2 iOS platform iOS 14 Xcode 12.5.1ResearchI’ve found this question in Github. I’ve also read the SDK reference.QuestionNow, SwiftUI apps launch using a custom struct that conforms to the App protocol, so there is no AppDelegate file anymore. My App struct is something like that:@mainstruct SimoleonApp: App { init() { Purchases.configure(withAPIKey: "KEY")

Hey there! I’m gonna to restore user’s purchasesand using this method “Purchases.shared.restoreTransactions { (purchaserInfo, error) in { }” BUT! I’d like check the purchases by Identifier in which indicated in Products, when I address to “purchaserInfo”. How can I implement this?

Hello we have tried both options but Trail priod is not working doPurchase = async () =>{try {await

try { ... final PurchaserInfo info = await Purchases.purchasePackage(package); if (info.entitlements.all.containsKey('plus') && info.entitlements.all['plus']!.isActive) { // amplitude logging for new subscription // show toast to user to indicate success }} on PlatformException catch (e) { ...}We are using Flutter and support purchasing subscriptions (‘plus’ entitlement) and we noticed that our manual logging seems to be heavily undercounting the number of new subscriptions we get compared to RevenueCat’s dashes.We verified that the entitlement and products are defined properly. Our understanding is that if the purchase succeeds, then PurchaserInfo should always have the ‘plus’ entitlement active. Are there cases where it’s expected for the entitlement to be inactive when the purchase succeeds? Or is there something else we can do to debug? 

Google Play sent a reminder: “Starting on August 2, 2021, all new apps must use Billing Library version 3 or newer. By November 1, 2021, all updates to existing apps must use Billing Library version 3 or newer.”Does RevenueCat already use the Billing Library v3 or is there anything we would need to do to make sure the transition is smooth? Thanks!

According to Revenuecat documentation:“Subscriber attributes are only synced with RevenueCat servers on app launch, app backgrounded, and when purchases are made or restored.” However, we want to sync these attributes to RevenueCat servers without app being sent to background.As you can see from the attached pictures of code I tried, and debug logs, I could never force subscriber attributes to be synced to revenuecat servers without app being sent to background. They are also synced if there is a purchase, but after purchase event. However, we need to use them for before purchase event. Because they are missing with the initial purchase event webhook we are receiving from revenuecat.Any help would be greatly appreciated, thanks

When I try to fetch PurchaserInfo in flutter application. getting below response. Empty details. No able to find clear documentation or video to understand this. Please help.Details are belowapp type - Flutter - iOS version. Getting this error while running on iOS simulator. Try to run below code in initS method in a screen.Future<void> initPlatformState() async { Purchases.setDebugLogsEnabled(true); await Purchases.setup(<apikey>); PurchaserInfo purchaserInfo; try { await Purchases.getOfferings().then( (value) => print(value.all), ); purchaserInfo = await Purchases.getPurchaserInfo(); print(purchaserInfo.toString()); if (purchaserInfo.entitlements.all['pro'] != null) { appData.isPro = purchaserInfo.entitlements.all['pro'].isActive; } else {

Hi. There are groups in my app and the groups have a couple of members. If one of them pays for subscription, I change the group status and all the members in group can access premium contents. Can I initialize the ‘group id’ instead of user id (firebase auth uid) ? Is it a good practice? Do I have to use aliases?My code: await Purchases.setup(_api_key, appUserId: group.id);  

Hi,I followed your tutorial to convert our Paid app to Subscriptions - https://www.revenuecat.com/blog/converting-a-paid-ios-app-to-subscriptions.In sandbox mode everything works as expected, but in production it seems that ‘CompatibilityAccessManager’ cannot convert old users without reopening the app. So my guess is that ‘func isActive(entitlement: String, result: @escaping ((Bool, Purchases.PurchaserInfo?) -> Void))’works only after some delay or 2nd time in production.I configure entitlements on ‘appDidFinishLaunch’ to grand access with this method:‘func configure(entitlements: [BackwardsCompatibilityEntitlement], completion: ((Purchases.PurchaserInfo?) -> Void)? = nil)’. Also I set ‘PurchasesDelegate’ to ca

Hi allI am using revenue cat in my app, And I configure my products and I set up the localization for them,However when I get my product they return always in english local, How I can change the local I want. I am using flutter SDK

I have set up various products on play store and am able to fetch them successful via the Purchases.sharedInstance.getOfferingsWith function. Some of my products have introductory pricing and/or free trials. I have tried testing this functionality and it seems to work. The problem I am running into now is if I have a user that has made use of the free trial or intro pricing for the subscription, cancels the subscription, and then wants to resubscribe I don’t appear to have a way to tell that the user is not longer eligible for intro pricing or free trials. The only way to tell is only after the user has started to go through the play store billing flow, but I need to display the correct information about the product in my app’s UI.

My IAP Promotions were being held because my binary  “did not include the SKPaymentTransactionObserver method” I haven’t seen anything like this before. I had presumed that this would be included in the Purchases package. Am I missing something, or did Apple? Thanks

Hi there.Can two different users subscribe from the same device?

Hi there.Can I edit user's “Aliases"?

As title says, getting "There was a credentials issue." on android after 72+ hours.  I am using `"react-native-purchases": "^4.2.0"`. Followed this guide https://docs.revenuecat.com/docs/creating-play-service-credentials#2-create-service-account to setup service account. Subscription purchase goes through (and buying the same 2nd time Google says it is already purchased, but when RevenueCat tries to validate recipe, it says: ```07-23 11:59:32.855 32097  3011 D [Purchases] - DEBUG: ℹ️ API request started: POST /receipts07-23 11:59:32.857 32097  3011 D [Purchases] - DEBUG: ℹ️ API request completed with status: POST /receipts 50307-23 11:59:32.858 32097  3011 E [Purchases] - ERROR: 🤖‼️ There was a credentials issue. Check the underlying error for more details.`

We’re trying to display the duration of a subscription using Swift and the IOS SDK but the locale isn’t honored and the duration is always return in english, e.g. “1 Year” instead of “1 Jahr” for german with “de” locale. Does anyone have the same issue?We’re trying to access the localized duration like so:package.product.subscriptionPeriod?.durationTitle.localizedLowercaseAny tipps?

What is best practice for using Revenuecat Public API keys in Xcode?  Are they 'public enough' to just use in source files?

A common issue in my app has been that 1: The customer got charged2: The purchase does not reach RevenueCat3: The customer reaches out to support.4: I ask them to restore purchases and everything is synced correctly. I did read the article here: But it doesn’t contain much details on how to detect the error. I also reached out to support about this issue and got a pretty unhelpful response from support (and did not get any comment on my follow up emails).“Restoring transactions is our recommendation here. Unfortunately Apple and Google's in-app purchase process makes this a necessity. Beyond that, we don't have any general recommendations.…... Are users are complaining about not getting an entitlement after purchasing? Maybe an action item here is to show UI recommending the user to res

As the title suggests, I am having trouble purchasing a non-renewable product on my app.Here is an overview of my current setup:Flutter app (with products that can be purchased via app store or play store) Web app (with the same products that can be purchased via Stripe) Server (acts as the backend, is used for authenticating users on login)The non-renewable product is specific to each user. In other words, if user A logs on to the app and purchases the product, then any privileges associated with that non-renewable product will be granted to user A. Then, if user A logs out of their account and user B logs on to the app using their own account on the same device, user B should not have access to those privileges. In order to test the scenario mentioned above on my Flutter app, these are the steps I took:Log on to app using account A Purchase non-renewable product Verify that privileges are

Hi, I’m new to RevenueCat and I’m in the process of refactoring a piece of code using the ‘allowSharingAppStoreAccount’ function. The documentation says:allowSharingAppStoreAccountDEPRECATEDConfigure behavior through the RevenueCat dashboard instead. I’ve looked everywhere in the dashboard, but can’t find any setting that would seem to relate to this?Also, I’m unsure exactly what this function does: is it for instance in case someone creates several accounts in the app with, say, different email addresses, but has a single App Store account? Thanks to anyone who takes the time to help!

Hey,I’m using react-native-purchases library and found some issue in Xcode logs. Every time initialise my app is initialised I send identifiers using:useEffect(() => { Purchases.collectDeviceIdentifiers()}, [])RevenueCat is returning error and complaining that IDFV cannot be modified. Am I doing something incorrectly? Below I’m also attaching log. Thank you 

I’m trying out RevenueCat on my Ionic/Vue app. I see there are installation docs for Angular and React but not for Vue. Has anyone went through the install/configure process for Ionic and Vue? Or are there additional docs or blogs out there that could assist? Thanks.

Hi guys,I complete setup for product and introductory offers for it on AppStore connect. Now I check eligibility for new user (by checkTrialOrIntroductoryPriceEligibility), and completion block return dictionary with eligibility statuses and associated products. My problem is that status for all products is “Not eligible for trial or introductory price.” Why SDK return wrong status?