SDKs

Hi,Please help us to solve a mystery.When we build our app and upload to testflight I can see that the app send request to sandbox.itunes.apple.com and it’s very slow. According to posts in forums and communities this is known issue that is not taking care of for years from Apple side.This request is taking a lot of time (I assume that this request source is from react-native-purchases library) and slows down our loading process of the app.Sometimes the requests are even timed out or I get message like:None of the products registered in the RevenueCat dashboard could be fetched from App Store Connectand the products are not loading I don’t see such requests from the production version that is downloaded from the app store.I do see requests to itunes.apple.com How can I make sure that this situation happens only on testlight. How can I build the app in a production mode to check this. I tried the ad hoc bu

After purchasing the app for 11.99€ in the Amazon App Store, the amount is shown as 1199€ or 1298.05$. The problem is probably the German representation of “11.99” as “11,99”, which is being parsed as 1199. 

Hi RevenueCat,After renew subscription, the isActive become to false, I got the log:EntitlementInfo(identifier='Premium', isActive=false, willRenew=true, periodType=NORMAL, latestPurchaseDate=Tue Apr 19 15:22:10 GMT+07:00 2022, originalPurchaseDate=Tue Apr 19 15:22:10 GMT+07:00 2022, expirationDate=Tue Apr 19 15:29:08 GMT+07:00 2022, store=PLAY_STORE, productIdentifier='com.test.nightshade.one.monthly', isSandbox=true, unsubscribeDetectedAt=null, billingIssueDetectedAt=null, ownershipType=UNKNOWN)I saw somethings:ownershipType is UNKNOWN → it should be PURCHASED isActive = false + willRenew = true → it should be isActive = true + willRenew = trueDo you know why it’s happen and how to fix it?---------------------------------------SDK Version: 5.0.0-rc3Operating System: android 9 

I’m trying to test the Amazon library, and get the following for Offerings back from RC…{“offerings”: {“all”:{}, “current”:null}}Notes:We only have one Offering Works on iOS and Play Using the correct new Amazon Public app-specific API key Checked “Use Amazon” in UnityAny insight into this issue?Thanks!

As per the title:I always get the ‘Receipt is missing error’ when testing via TestFlight.In Xcode, when configured with a StoreKit file, it works fine. Without StoreKit and TestFlight it does not work, the app review is also always getting rejected.I cannot see why it does not work. The products and offerings are configured correctly (and they are shown in the app), it’s just the receipt that is always missing when purchasing.

We recently had a user who started their 14 day free trial on March 31.We got a webhook from revenueCat for this initial purchase with an expiration date of April 14 at 06:13GMT. We use this expiration date as the trial end date / next renewal date.The user’s customer profile lists that their trial converts on April 15th and we haven’t yet received another webhook for this user (which makes sense because it is not the 15th yet).Why is there a discrepency between the expiration date in the webhook and the trial conversion date?These types of errors end up with users who don’t have access to an app that they paid for and are very rightfully upset as a result.

Goal:We want to test our In-App Purchase Flow end-to-end in TestFlight using a sandbox account and see sandbox data in RevenueCat and receive the associated webhook events. Problem:Our app has not yet been approved on the apple app store. It appears I can only provide App Store Server Notifications URLs in the App Store section under App Information. I don’t see a way to add them to a TestFlight build. Question:Is there a way to accomplish my goal before being approved on the app store, or is that a prerequisite of receiving webhook events from sandbox IAP transactions? Thanks!

Hello, I’ve added my Google Play Credentials 48hrs+, but still get this error, can you please help me?D/[Purchases] - DEBUG( 5434): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A2d82a4e3f2fa46c49d3afc4701689e76D/[Purchases] - DEBUG( 5434): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A2d82a4e3f2fa46c49d3afc4701689e76 304D/[Purchases] - DEBUG( 5434): ℹ️ PurchaserInfo updated, sending to listener.D/TrafficStats( 5434): tagSocket(168) with statsTag=0xffffffff, statsUid=-1D/[Purchases] - DEBUG( 5434): ℹ️ Vending PurchaserInfo from cache.D/[Purchases] - DEBUG( 5434): ℹ️ Checking if cache is stale AppInBackground falseD/[Purchases] - DEBUG( 5434): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A2d82a4e3f2fa46c49d3afc4701689e76/offeringsD/[Purchases] - DEBUG( 5434): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A2d82a4e3f2fa46c49d3afc47

Hi,I am seeing a weird behavior from RevenueCat in our app where purchases are getting linked to the wrong account. I’ve been able to narrow it down to the following use case: User logs in with new account. User subscribes. User cancels their subscription. User deletes account. User’s subscription expires. User logs in with new account. User subscribes again. Purchase is linked to old account instead of the new account. Here’s what I see in the customer history for the old account who is erroneously getting the subscription:  Here’s the history for the new account (Don’t mind the promotional entitlement I granted them while I investigated the issue): 

Hello,We’ve got a Flutter app that requires user register / login and we’re providing the SDK with an App User ID tied to those credentials to allow our users to share the same subscription among multiple devices. This is working fine and we recover the same Entitlements no mater the device the user Logs In.What we’re having problems is with subscription management since many actions (Upgrade, Downgrade, etc...) will only work from the device that did the original purchase as stated in the docs: Managing SubscriptionsA user can only manage their subscription on the platform it was purchased from.Having the same App Account logged in in two devices with different G

Im having some problems installing the revenuecat package using swift package manager. This happens when I try and clone a project from scratch and install the required packages. The error reads“Dependencies could not be resolved because no versions of “purchases-ios” match the requirement 5.5.0 and root depends on “purchases-ios” 5.5.0.”If anyone could has experienced this problem before and knows of ways to solve it that would be very helpful. Thanks! Michael 

I'm moving from my paid iOS app to a subscription model. I synced the build number of the paid app using the purchaseHelper.  https://github.com/codykerns/PurchasesHelperCompatibilityAccessManager.shared.syncReceiptIfNeededAndRegister(entitlements: [            .init(entitlement: "premium", compatibleVersions: ["1", "2", "3","4","5"])        ]) How can I test that existing paying users are converted to Premium before releasing the app?If I buy a paid app on my device and update it to a test flight, will I be able to test it? 

I have added a scheduled change in the duration of my introductory offer in App Store. I have change the offer duration from 2 weeks to 1 week, and scheduled the change to happen in two days. But when I test my app, product.introductoryDiscount?.subscriptionPeriod returns 1 week which is the upcoming change and not 2 weeks as expected. When I click to buy the subscription the iOS subscribe page shows 2 weeks trial period. Am I missing something here?

I’m using the iOS SDK getOfferings API which provides the Offerings Data how we can get the Entitlement ID from the Offering or Package ? Purchases.shared.getOfferings { (offerings, error) in if let packages = offerings?.current?.availablePackages { // want to know the Entitlement ID from the Offering or Package }} 

Hi,I’m in a situation where I have to test on a simulator, but despite setting up my StoreKit Configuration, I continue to hit a brick wall. Note, testing on a device was working fine.I’ve scoured as many relevant help articles as I could find on the community, but I’m still stuck.Specifically, I get an error message saying the product identifier I’ve created in my StoreKit Configuration is invalid, and that an SKProduct could not be found.Invalid Product Identifiers - ( "com.gravy.dev.monthly_4.99")Could not find SKProduct for ( "com.gravy.dev.monthly_4.99") I’ve tried this in a few different ways, always making sure the product existed in RevenueCat, and was apart of a “current” offering. That, and I’ve made sure to attach the StoreKit Configuration in my run options on the current target - but still no luck.Also, fwiw, I tried mimicking a current App Store

We have things working properly on iOS and Android, but the Amazon Store is not working, and we have no idea why. Here is the log from live app testing:2022-04-05 19:42:59.883 4959-4959/com.alltogether.Hellosaurus D/[Purchases] - DEBUG:  App foregrounded2022-04-05 19:42:59.884 4959-4959/com.alltogether.Hellosaurus D/[Purchases] - DEBUG:  Checking if cache is stale AppInBackground false2022-04-05 19:42:59.885 4959-4959/com.alltogether.Hellosaurus D/[Purchases] - DEBUG:  CustomerInfo cache is stale, updating from network in foreground.2022-04-05 19:42:59.887 4959-49

React nativeOn make purchase getting errorError: There was a problem with the App Store.    at Object.promiseMethodWrapper [as purchasePackage]

In our RN app we make a call to `Purchases.getOfferings()` in order to show the default offerings to our users. However we are getting far too many API error response’s back which is degrading our user experience. Below is an example of the error response:```{"code":"23","message":"None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).\nThis could be due to a timeout, or a problem in your configuration```Do you have any suggestion’s on how to improve the stability of this API when calling it directly from the client? 

Hi, Alankrit here, We are planning to move to RevenueCat from our existing subscription architecture, in which, we save Apple App Store user subscriptions, in our backend, and they have the “originalTransactionId” as the unique key. We do not store any App Store receipts. While reading the migration documentation here https://docs.revenuecat.com/docs/migrating-existing-subscriptions , I figured that it is required to have a record of all App Store receipts, in order to migrate existing user subscriptions to RevenueCat. Some answers :suggest we should do Client Side migration. But, another aspect of our current architecture is, we first ask users to subscribe and onl

I need the purchaseToken for our server. This field exsits in the Android API,/** * Token that uniquely identifies a purchase. */ val purchaseToken: String,And it is received upon purchase. But iOS API of the purchase function below doesn't send it backfunc purchase(package: Package) async throws -> PurchaseResultDataWhen I debug, I see a similar data inside this:purchaseResultData.customerInfo.allPurchases.first?.value["id"]But allPurchases is private so I can't get it this way.Any ideas?

Hi, quick easy question from a newbie. What I have to use to get the Appstore country used to fetch the Appstore purchases ? Is that in packages? if let packages = offerings?.current?.availablePackages { … Also I need to be able to show the price in the Appstore country Currency , not the locale country, how to achieve that? Thank you.

I am running react-native-purchases 4.5.3 on an m1 MacBook with xCode 14. Building works fine on a physical device but fails on emulator with this error: fatal error: module map file '/Users/xxxxxx/Library/Developer/Xcode/DerivedData/xxxxxxx-aypdoepholwfczhdoyntaygzhteb/Build/Products/Debug-iphonesimulator/PurchasesCoreSwift/PurchasesCoreSwift.modulemap' not found1 error generated.Has anyone experienced that problem?

Calls to -- customerInfo?.entitlements[ “myEntitlementID” ]?.isActive seems to be generating Debug message log noise.I’m unsure how to fix/quiet these messages, does anyone know if this is a problem or a way to resolve whatever might be casing this? I’m assuming this is a problem with the .json being returned by the RC rest endpoints as its being decoded… This is the console output:_____________________2022-03-31 20:12:40.544032-0400 astrx[50240:2136091] [Purchases] - DEBUG: 👤 Identifying App User ID2022-03-31 20:12:40.551928-0400 astrx[50240:2136091] [Purchases] - DEBUG: ℹ️ Debug logging enabled2022-03-31 20:12:40.552073-0400 astrx[50240:2136091] [Purchases] - INFO: ℹ️ StoreKit 2 support enabled2022-03-31 20:12:40.552118-0400 astrx[50240:2136091] [Purchases] - DEBUG: ℹ️ SDK Version - 4.1.02022-03-31 20:12:40.552159-0400 astrx[50240:2136091] [Purchases] - DEBUG: 👤 Initial App User ID set

A growing number of our Android users are experiencing unexpected subscription expirations due to the PurchaserInfo.getEntitlements() returning empty incorrectly.  The user will then use the restore functionally and PurchaserInfo.getEntitlements() will return correctly with their entitlements on the restore callback.  Within the the next couple sessions the user will get 0 entitlements returned again and be forced to restore once again. This behavior does not seem to stop and the users are stuck in this loop.  Background information:- Android- Confirmed users own entitlements in rev cat dashboard- RevCat Version: v3.3- We call Purchases.getSharedInstance().getPurchaserInfo() to verify subscription on every session

I migrated my app to 4.0 of purchases-ios and released it on Testflight.When I install the app on a device with an active subscription, the subscription status is lost (with all the associated features).If I re-install the App Store version, the subscription status is back.Purchasing works correctly in Xcode / debug.Any idea what’s happening?Thanks