Solved

Android payments suddenly failing in production... (Error: There was a credentials issue. Check the underlying error for more details.)

  • 11 May 2022
  • 1 reply
  • 105 views

Badge +5

My react native app has been in production for over a year. Without submitting a new release, payments are failing on Android. This should mean that the issue is either on your side (RevenueCat) or Google Play. Already lost 40% off my subscribers in a couple of days. I haven’t changed anything, however this suddenly came up in development:

“[Error: There was a credentials issue. Check the underlying error for more details.]”

Doesn’t say anything more detailed than this. On Android payments go through, however, then there is no active subscriptions to be found when requesting in from the SDK.

No issues on iOS.

 

Would be great to sort this out ASAP, loosing subscribers as we speak:/

icon

Best answer by Andor Davoti 22 May 2022, 22:50

View original

1 reply

Badge +5

I fixed it by regenerating the Google Play credentials, basically setting it up again, and after two days it started working again.

Reply