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Sorry for asking this question here, but we haven’t had much luck over the SDK forum. We are still getting the “The product is not available for purchase” when attempting to subscribe on Android when using the React Native package. Initially I suspected there may be some kind of latency associated with the setup, but that doesn’t appear to be the case. Here’s a list of what we’ve checked and the current set up:The app is publicly rolled out on a production track The package name in RevenueCat matches that in our Gradle build The product identifiers match those in Google Play Console The subscriptions are active in Google Play ConsoleSet up on the Google side of things seems to be fine, as the Play Store listing is correctly pulling in our subscription packages. Here are screenshots to confirm the above:

I have set up various products on play store and am able to fetch them successful via the Purchases.sharedInstance.getOfferingsWith function. Some of my products have introductory pricing and/or free trials. I have tried testing this functionality and it seems to work. The problem I am running into now is if I have a user that has made use of the free trial or intro pricing for the subscription, cancels the subscription, and then wants to resubscribe I don’t appear to have a way to tell that the user is not longer eligible for intro pricing or free trials. The only way to tell is only after the user has started to go through the play store billing flow, but I need to display the correct information about the product in my app’s UI.

Hello,I have user crashes related to configuring Purchases.  However, when i have experienced this crash, it is when i am trying to close the app.  I have a single exit point and use:startActivity(intent);finish();before moving to a new intent.  My exit looks like the followingThread.currentThread().interrupt();finish();System.exit(0);finish();Any thoughts?

Just a day ago I was able to make a test purchase on my actual iphone with no problem, but suddenly I get this error and the purchase fails.When I try to purchase again after the failed attempt, I get a dialog that says "You are currently subscribed to this subscription.What could be the cause?I have not changed the shared secret or the bundle Id.Thanks in advance.  [        ] [Purchases] - DEBUG: ℹ️ There are no requests currently running, starting request POST receipts[        ] [Purchases] - DEBUG: ℹ️ API request started: POST /v1/receipts[ +856 ms] [Purchases] - ERROR: 😿‼️ The receipt is not valid.[        ] [Purchases] - DEBUG: ℹ️ API request failed: POST /v1/receipts: The receipt is not valid.[        ] [Purchases] - DEBUG: ℹ️ PostReceiptDataOperation: Finished[        ] [Purchases] - DEBUG: ℹ️ Serial request done: POST receipts, 0 requests left in the queue[        ] [Purchases] - ERROR: 😿‼️ The

Hi, I have a xamarin app and am testing on a physical device.I can make a purchase in the sandbox environment, and would like to test if the unsubscribedetected flag get’s correctly set.unfortunately after having made a succesfull purchase, and navigating to the subscriptions screen, I see no subscriptions are shown (and thus can’t be cancelled) is this scenario available for testing?Since I use xamarin I can’t test on the simulator (as far as i know)

I’ve implemented revenuecat for in-app purchase with google play. I’ve done all steps carefully, but when purchasing in testing mode, it gives this error “This version of the application is not configured for billing through Google Play. check the help center for more information”. I have wasted more than a month solving this error. Nothing works for me. Please help.Thanks!

I do not have a physical iPhone to test on. Can I tes on the iOS simulator on mac? Right now it keeps saying Purchases.getOfferings() is empty but it works fine on Android.  Any tips for a new guy excited to launch his app! :-) 

I think this was posted before and it is one of the most commen issues but I spent about a week but got nowhere with it.What I have done:Terms and condition via AppStore is all accepted Paid and Free agreement are all good to go Tax requirement are all good to go Renewable Subscription is approved by apple The app works fine with Configuration.storekit file for testing purposes But when we want to go live the following occurs all the time DEBUG: ℹ️ GetOfferingsOperation: Finished2022-08-10 17:06:20.809370+0100 [39243:2154986] [Purchases] - DEBUG: ℹ️ No existing products cached, starting store products request for: ["1637274019"]2022-08-10 17:06:20.809459+0100[39243:2154856] [Purchases] - DEBUG: ℹ️ Serial request done: GET subscribers/$RCAnonymousID%3A0738ae9570e14463a4044d2762350199/offerings, 0 requests left in the queue20

 How to solve this "Your first subscription must be submitted with a new app version", Submit for review always disable , and already submitted and published my app, the subscription plans is not fatch for the users because it's rejected it. now I cannot submit it with the app. When i search they asked to add the subscription on an In App Purchases section which it's not there any more, It was only at the first time, now not.    

Sorry, title should be Xcode 13, cannot edit this anymore Hi, I am using purchases-ios via Swift Package Manager with the latest version 3.12.4. After downloading Xcode 13 my app builds and runs both on device and simulator.When I try to archive the app in order to upload it to the App Store, I receive the following message:Command CompileSwiftSources failed with a nonzero exit code.The line before saysremark: Incremental compilation has been disabled: it is not compatible with whole module optimizationThere is no other message before or after which gives an indication of what the error could be.The minimum target is iOS 13.I tried to clean the build folder, restart Xcode, restart the Mac, downloaded the project manually from the repository and set it up newly, nothing worked.I am clueless, what can be the problem here?

I made and remade this service account credentials JSON multiple times and it still won’t work. I even created a new google cloud project and made a new service account there. Did the whole process outlined in the docs to create the service account with pub/sub admin etc and it fails to work.  I keep getting an error that the “credentials need attention”. It doesn’t seem to have any problem accessing my subscription products in the google play console. However, in each product it also says beside “Store Status” - “Could not check” and “Connection issue - Make sure the service account credentials JSON is configured properly.” Has anybody else had issue like this and managed to resolve them?  Thanks,  Jay

So I understand the basic idea of how the restore functionality works, but I dont see how this could become a problem in my application and thus wanted to ask if I am missing something here. My users can only sign in with their phone number and alle purchases are only possible after a login.Let’s say that a user changes phone, the user will get a new phone and sign in with the new phone but the same phone number - As the purchases are attached to the Play/Apple account and the purchases are also saved on their accounts within their app, they could switch phone and not lose any functionality. Is there any scenario missing here where I would need “Restore Purchases” ? Apple rejected by production app due this functionality being missing, but I dont see, why I would need this.

I am facing problems in the latest version of iOS.Xcode version: Version 14.2 (14C18)POD Target: 11.0 [!] CocoaPods could not find compatible versions for pod "PurchasesHybridCommon":  In Podfile:    purchases_flutter (from `.symlinks/plugins/purchases_flutter/ios`) was resolved to 4.10.0, which depends on      PurchasesHybridCommon (= 4.13.1)None of your spec sources contain a spec satisfying the dependency: `PurchasesHybridCommon (= 4.13.1)`.You have either: * out-of-date source repos which you can update with `pod repo update` or with `pod install --repo-update`. * mistyped the name or version. * not added the source repo that hosts the Podspec to your Podfile. flutter doctorDoctor summary (to see all details, run flutter doctor -v):[✓] Flutter (Channel stable, 3.7.0, on macOS 13.1 22C65 darwin-arm64,

I am using real device for test and I am getting these errors:🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)2022-10-27 13:47:15.436381+0300 Runner[12975:595117] [Purchases] - ERROR: 😿‼️ There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-empty2022-10-27 13:47:15.445840+0300 Runner[12975:595300] flutter: PlatformException(23, There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Conn

Hello,I’m using purchases-flutter 4.1.2 (latest at the moment). I’ve set up the entitlements, offerings, products as well as packages as guided in https://docs.revenuecat.com/docs/ios-productsI can get the offerrings and display the packages correctly.But when I make a call to `Purchases.purchasePackage()` to purchase a package, the call just hangs and doesn’t return at all.Here’s my dependency list:```environment:  sdk: ">=2.17.5 <3.0.0"dependencies:  another_flushbar: ^1.10.23  awesome_notifications: ^0.6.21  bloc: ^8.0.2  cached_network_image: ^3.1.0  cloud_firestore: ^3.4.4  easy_localization: ^3.0.0  easy_localization_loader: ^1.0.0  equatable: ^2.0.3  firebase_analytics: ^9.3.1  firebase_auth: ^3.6.3  firebase_core: ^1.20.1  firebase

Do you know what the best way is to onboard a user and give them access to a subscription for free? I am using Firebase as a back end, fyi. I need a way to onboard clients and provide them access to subscription features without charging them.Thanks in advance for your help. 

I get this warning in the console: “The value for FacebookAdvertiserIDCollectionEnabled is currently set to FALSE so you're sending app events without collecting Advertiser ID. This can affect the quality of your advertising and analytics results.” I believe I’m following the instructions for setting this stuff. On app load:  await Purchases.setDebugLogsEnabled(true); await Purchases.setup(JumpspeakConfig.revenueCatApiKey); await Purchases.collectDeviceIdentifiers(); final facebookAppEvents = FacebookAppEvents(); await facebookAppEvents.setAutoLogAppEventsEnabled(false); final facebookAnonymousId = await facebookAppEvents.getAnonymousId(); if (facebookAnonymousId == null) { logError('Could not get anonymous Facebook ID'); } else { await Purchases.setFBAnonymousID(facebookAnonymousId); }FacebookAppEvents is a 3rd party library but I confirmed it gi

As per the title:I always get the ‘Receipt is missing error’ when testing via TestFlight.In Xcode, when configured with a StoreKit file, it works fine. Without StoreKit and TestFlight it does not work, the app review is also always getting rejected.I cannot see why it does not work. The products and offerings are configured correctly (and they are shown in the app), it’s just the receipt that is always missing when purchasing.

I’m unable to fetch offerings.The command:Purchases.getOfferings()Returns this error:underlyingErrorMessage: There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.I’ve followed the tutorials around, and all was working fine until I’ve upgraded my “react-native-purchases” package to version 5.0.2.I’ve got an app in production with package version 4.5.2, and it works simply fine. The offering shows up, and the purchase gets completed.Although when I run it with the 5.0.2 I’ve got no products.In the upgrade process I’ve changes the authentication process to the new one:Purchases.configure({ apiKey: pubKey, appUserID: null, observerMode: false, useAmazon: false }); 

I have a question regarding Testflight and beta testing. Previously, before submitting it to Testflight I could successfully subscribe and cancel subscriptions with the sandbox account that I created on App Store Connect. However now when I am testing with a real Apple account I manage to subscribe to a subscription, but I cannot cancel that subscription in the App Store settings by using the managementURL from RevenueCat. On the “Confirm Cancellation” screen when pressing confirm I get the following message: “Your request is temporarily unable to be processed, please try again later”. Have some of you experienced the same thing with beta testing on Testflight?  

I’ve successfully managed to make my first sandbox subscription purchase with an iPhone device, in a React Native app. Now I want to cancel this sandbox subscription to try my workflow again. According to App Store Connect:As you can see in the screenshot above, Apple writes: “To repeatedly test common in-app purchase scenarios for a sandbox tester, click Edit to clear their purchase history.”I have cleared their purchase history but the subscription remains in RevenueCat:Aren’t App Store and RevenueCat synced?How can I easily cancel a users subscription everywhere (in sandbox environment)? I’m basically trying to figure out the smoothest te

We exported all our customer data from the revenue cat customer tab. However under the sections first_seen_at, first_purchase, trial_start_at, etc it lists 13 digit numbers such as 1638562638000. How would we go about converting these timestamps into the date of the day?

On iOS, my paywall works just fine.  So that’s proof that my product settings and paywall settings are all setup correctly for App Store.  On Android, I followed the documentation and checklist - three times over - to make sure each step is followed to the letter.  I have verified my google ↔ RevenueCat server-side connection is setup correctly, by sending test messages successfully from google.  My subscription products in Google Play are in active status - which I’ve “imported” into RevenueCat.  I have a attached entitlements, and created one offering with packages in RC correctly (both Apple App Store and Google Play Store products in each package - and all that is working correctly in iOS).  My app is in “alpha/closed” testing stage (and approved by google) - when I download the app on a real device, and run it, I still get the following error: "Error 23: There is an issue with your configuration.  Check the u

What could be the reason that I cannot access my Google Play subscription’s free trial offer from the SDK by calling `aPackage.product.subscriptionOptions?.freeTrial`? It is always null.This is a new subscription product which I created after reading through your migration guide from 5.x -6.x. It was suggested there that I should create new subscription products, so I did. I used to have two products, one annual and one monthly. I created a new single subscription with 2 base plans and an annual which has the free trial offer. With the old setup and 5.x version this worked, but now I cannot see the free trial in the new base plan at all. Any help is appreciated. All base plans and the new offer are active in Play console and the products have been added to RC packages. Also this annual base plan looks to be “backwards compatible”.This happens with the latest 6.3.0 version of the purchases SDK.

Hi Team/Community,I have a issue at the moment where a user can not make a purchase on the Apple App Store in BOTH Production and Testing, which rules out Sandbox accounts etc (have also dived down said route).  The same code is working perfectly for Android. Things I have explored/tried:Deleting and creating sandbox accounts for Apple. Checked I have no outstanding agreements with Apple. Made sure in-app purchases in enabled. Tried configuring the purchases_flutter package with both legacy and new api key. I am sure a ton more, that I don’t remember.The error looks as follows:flutter: \^[[38;5;12m│ 💡 now trying to purchase<…>[Purchases] - DEBUG: ℹ️ Vending Offerings from cache[Purchases] - DEBUG: ℹ️ makePurchase[Purchases] - DEBUG: 💰 Purchasing product from package  - finMonitor_1500_1y_1w