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Subscription price 0 after update

  • 9 January 2022
  • 2 replies
  • 84 views
Kolekto
Badge +6

We've just released an update to our approved app in the App Store (iOS). However, when attempting to subscribe to an IAP, the value from the store is returning $0.00, and the trial is not showing despite everything being set up correctly in App Store Connect.

We have changed the version number for the app, along with the build number, which seems to be the only thing that's changed for iOS.

Has anyone run into this before? We've been rejected by Apple because the subscription price does not match that advertised in the app.

Any help greatly appreciated! 

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Best answer by Kolekto 21 January 2022, 19:09

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2 replies

Kolekto
Badge +6

Sorry I should have followed this up! It indeed turned out to be an issue with how we'd set up the introductory offer. All resolved now, but thanks for your reply 👍

cody
Rank
Userlevel 6
Badge +8

Hey @Kolekto! Sorry for the delay in a response here.

Generally, our SDK returns the price that the App Store returns for a product. Can you clarify a couple of things?

  • React Native SDK version
  • You mentioned being rejected by the reviewer - is this issue happening during app review?
  • Is your trial set up as an Introductory Offer in App Store Connect?

Let me know and we can go from there!

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