@tina 

Even the Recent Transactions table is not showing me any data but the Overview’s Customer tab does show there are 5 Customers. 

Same here 

Overview shows it 

 

Charts are empty

 

Strange thing is “Dandbox data” button is disabled all apges except Overview. I cannot click it.

> Strange thing is “Dandbox data” button is disabled all apges except Overview. I cannot click it.
Sorry. missspell. Editor does not allow me to fix after reply.

Strange thing is “Sandbox data” button is disabled on all pages except Overview. I cannot click it.

I have the same problem with the disabled sandbox data button. And I cannot make a test purchase. But I am loged in, I get the correct offering and the correct package. Some problem with the store. I thought that might have something to do with each other.

Hey @Jane 

It sounds like you’re using RevenueCat’s default sandbox customer list here. Our customer lists have a cache, which is why you’re not seeing the new customer appear in a list immediately. To confirm the sandbox subscription in RevenueCat, you can either search the app user ID directly or check out the Recent Transactions table, which shows transactions in real-time. 

Hello @tina !The Recent transactions table was just what I needed.

Thank you for your help!

Hi @tina & RC staff,

any news on this topic? I have the same issue, still. I’m testing locally but my current App User ID doesn’t show up in the list, even though it hasn’t changed (locally) for me in hours.

I can see the sandbox user when I construct the lookup URL myself or use the “Find Customer” function on the Customers page, though.

Same here. Did you all find a solution on this?