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I have a question regarding Testflight and beta testing. Previously, before submitting it to Testflight I could successfully subscribe and cancel subscriptions with the sandbox account that I created on App Store Connect. However now when I am testing with a real Apple account I manage to subscribe to a subscription, but I cannot cancel that subscription in the App Store settings by using the managementURL from RevenueCat. On the “Confirm Cancellation” screen when pressing confirm I get the following message: “Your request is temporarily unable to be processed, please try again later”. Have some of you experienced the same thing with beta testing on Testflight?

 


 

Hi ​@Lulle,

Are you able to cancel that subscription if you go to your sandbox Apple id account > Subscriptions and then trying to cancel it from there?

Best,

Hi ​@Lulle,

Are you able to cancel that subscription if you go to your sandbox Apple id account > Subscriptions and then trying to cancel it from there?

Best,

With a sandbox account yes, but not a regular Apple account on Testflight.

Same problemas here ​@Lulle.

 

If you have updates about this, please share with us.

Having the same problem

I am facing same problem, were you able to solve the issue?

Hi all,

That dialog comes from Apple servers itself, it looks like they are having issues cancelling subscriptions in Testflight. This should not happen in production though.
Here you can find the most common workarounds for issues with Testflight.
And here the limitations about testing in sandbox.

Best,

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