Dashboard & Tools

Hi, I check the RevenueCat overview and charts pages many times per day, they’re my primary way of tracking my app’s revenue and leading indicators. However, there are important numbers that I have to jump through hoops to access, particularly today’s “New Trial” starts, and total revenue/proceeds for the current month. Both are available in Charts, but I have to dig, and the New Trial data isn’t updated often enough for me, so I end up using the old Activity screen to get an up to date count of today’s trial starts.  I’d rather not have to do so much manual work to pull this data and keep a dashboard updated. Is there a way to access this data via API, or do I need to set up some sort of scraping tool? Or are there any updates planned to let us customize the Overview dashboard for our needs? I would love to be able to replace the MRR module with one of the values that’s actually useful to me; since most of my customers purchase an annual subscription, the MRR value is useless. And I d

I’m looking for a way to track the number of users that cross-grade from a higher priced plan to a cheaper plan we’re introducing to figure out potential cannibalization. Is that something that RC can help with / reports on?  This question is related to but not exactly the same as 

Does the New Customers represent the number of app downloads?  If so, is there a way to get a list of customers that download the app, but did not sign up? 

Hi Everyone,I just started using revenue cat for my project, yesterday I migrated my old user data and total customers at the end of the day was around 4 thousand, but in the morning I saw a surge in new customers by 700, though my active subsscriptions and active trials count was the same. Does revenue cat takes time to process some receipts and add the customers later on ? Is there any way I can find out which customers were added during a given time window/ daily basis?

When I try to view the CVR for iOS and Android on the conversion to paying chart screen, I set the Segment to platform. However, some users are categorized under "Other" instead of iOS or Android, and I am unable to know the exact percentage. Our app is only released on iOS and Android, so what kind of users are included in this "Other" category?

When looking at, for example, the Overview, there is a flag next to the customer. When clicking into that, or searching for the customer, there is a “Country” field. For some countries, these do not match and I am wondering why or what they represent. For example, the flag can show the US but the country of the user in the detail screen will be something other than the US. Thanks.

I’m using paywall builder for subscription page. But “Product Name”is not language sensitive. How can I solve this problem?

hello revenue cat and friends, i’ve been using the RC paywall for the last month and I wanted to make my own custom paywall now and use the footer version to add my own custom scrollview above it.. but the only problem is I cant seem to use the condensed view in React native.Is there any plans on this coming to React native revenue cat customers soon?would love to see condensed option in React native library for revenue cat paywalls :)

I want to reset my subscription test and delete a Sandbox Customer. However, even after clicking "Delete" from the Customer details page, the customer does not disappear from the list. When I click on it, an alert says, "No customer found with that App User ID, please note that it's an exact search."How can I completely delete a Customer or reset the entire Sandbox?

I've followed all the necessary steps to configure my credentials, and they are showing checkmarks for "Permissions to call subscriptions API," "Permissions to call inappproducts API," and "Permissions to call monetization API." However, these checkmarks are not turning blue, indicating full activation. What could be the reason for this issue, and how can I resolve it?Thank you for your help! 

Good afternoon,We are looking into building some reconciliation tools for our team to better understand and ensure that our mobile users are being properly registered into Revenuecat. We want to compare our users in our database and make sure every user has a corresponding Revenuecat record.Currently, we have team members manually running the data export job from Revenuecat and comparing user IDs from a data dump of our database. We are wanting to automate this process.Comparing the v1 and v2 REST API endpoints available, I do not see a good way to get a list of customers that exist in Revenuecat. In v1, I see there’s a customer endpoint that accepts an app_user_id as a route param, but this would require many API calls to loop through every user. And, on v2, the only customer endpoint available only returns web customers, and it’s still based on a customer ID.I would like an endpoint that returns a list of customers that has the following:app user id emailCurrently, that’s all we’re r

Do you plan to bring condensed footer in flutter too?

Hello, I'm using Flutter and have connected everything except for StoreKit, but it's not showing up in the production list. Does anyone know why? What could be the reason?

It would be GREAT if we could easily compare the current data to the previous range. For example, when I’m looking at this year’s revenue chart, I want to see how that compares to last year’s revenue. Or if I’m looking at the last 28 days of new subscriptions, I want to know how does that compare to the previous 28 days? This is pretty easily done with line charts, by adding another line with less opacity or a different color, but I understand it might not as easy to implement with other chart types or segmented charts. 

Hi,I'm creating a purchase history in one of my apps, I would like to use the RevenueCat transaction ID to trace the specific transaction to provide customer support.The problem is that this ID is not shown anywhere in the dashboard, not even in the details of individual purchases.How can I view it?

Hi, currently I have one default offering, and I wanted to AB test two new offerings but only with non paying users.How can I do so that paying users will see(if they manually open the paywall from settings) the old offering and non-paying users will see one of the two new offerings?I figured out that I can select whom to show particular offering with TARGETING feature, but in Custom Attribution there is no such attribution that helps to determine user’s current subscription plan.

Hi,I’m trying to setup RevenueCat to handle my google play subscriptions, i have followed all the instructionss and everything is good,but i’m stuck on creating Play service credentials: I followed every step in this tutorial https://www.revenuecat.com/docs/creating-play-service-credentialsand also tried the Troubleshooting the credential validation section on this tutorial but the issue is still present. what can i do?

Hello,I may be wrong, but I seem to remember that there used to be an AI in the documentation that you could ask questions to.Kind Regards,Marius

Hi, connected RevenueCat directly with Facebook SDK (previously used Appsflyer), to cut down project’s expenses. After relaunching my campaigns purchase event doesn’t show up in main dashboard. Purchase in my case if Trial Start. Went through the integration part a few times, everything seems to be ok.  What am I missing? Where I should look at first?

Looking for RevenueCat URL to send my mobile app subscribers to their mobile device subscription settings. Where can I find these?

I am trying to integrate RevenueCat in Flutter. While I’m testing on iOS with Paywall provided by purchases_ui_flutter in storekit setting, when I first got the paywall, it showed introdutory offers text and button. But after I subscribed, even if I delete the app and rebuild with xcode, Introductory text and button I set in paywall doesn’t show up anymore. How can I reset these situations? I’m trying to see how it looks with various localizationsThanks in advance.

I have an app where it’s common for users to create multiple accounts. While this is a bigger issue we need to solve, this sometimes leaves our paid users unable to access their paid features - even after reconnecting their subscription to App Store in some cases.Right now we have several options for granting paid feature entitlements (e.g. 1 week; 3-months; 1-year; etc.). However, I would like to be able to set a very specific number of days to their entitlement to match the actual duration of their contract that they are struggle to connect to.For instance: if they have 290 days left on their subscription, I would like to be able to grant that exact number of days rather than 6-months or 1-year. The issue with not having that level of specificity is that since their subscription doesn’t match what they will be billed, we have to tell them to churn and hopefully resubscribe later on.Anyone know if this is possible?

Hi there!Is there a way to change the app icon in the RevenueCat dashboard? One of the products that I am a collaborator does show an app icon, but the other project does not (even though it is published to both iOS and Android stores).Any help would be greatly appreciated! Thanks!

Hello everyone,How would I set up a discount depending on how many subscriptions my user has at a given time? Or is there some kind of group/package/bundle that they can upgrade to, grouping multiple subscriptions in one?I must say I am very confused with the language used by RevenueCat as far as entitlements, products, offerings, and packages are concerned. But maybe that’s just because English isn’t my first language.At any rate, any help would be very appreciated :)Thank you

Hi everyone,Is it possible to breakdown the “Subscription Retention” Charts by country? I couldn’t find any setting that let’s my chart breakdwon cohorts by different attributes. Besides, when I try to filter by country (e.g. country = United States), the number seems wrong, it shows much less results than I expected. Anyone know why?